Information and advice

We provide essential information and expert advice on a wide variety of topics of interest or concern to people aged 50 or older in Berkshire, their family, friends or carers.

All of our information and advice services are free of charge, independent and confidential.

If the person seeking advice or needing help lives outside of Berkshire: find your local Age UK

How to access the service

• Come and see us in person in our offices in Reading. We're at Unit 119 in the Broad Street Mall, RG1 7QE, and we're open between 10am and 3pm Monday to Friday.
• Call us on 0118 959 4242. Lines are open 9am to 4.30pm, Monday to Friday
• Email us at any time info@ageukberkshire.org.uk and we will get back to you within one working week

If you are struggling to reach us, you may find the Age UK national Information & Advice Line are able to help you - call 0800 169 6565.

Topics we cover:

Our advisers are trained to help you on the following topics.

• Social care - such as finding a care home or getting some help at home, and how it's funded.
• Your income - including free benefits checks, help with applying for benefits and pension advice.
• Your home - information on staying warm at home, home adapatations and how to prevent falls.
• Legal issues - such as wills, Power of Attorney, and how to deal with an estate.