Age UK Blackburn and Darwen, formerly Age Concern Blackburn with Darwen, was established in 1976 as a local independent registered charity.
Since then we have worked with thousands of local older people providing a range of community based services. We are governed by a Board of Trustees which is made up of local people.
Useful documents
Annual report 2010 - 2011
Charity Commission information summary 2011
Code of practice in fundraising
Advice and information service — standards of service
Complaints policy and procedure
Complaints, compliments and comments leaflet
Confidentiality policy
Environmental policy statement
Equality and diversity policy
Statement of intent for involving older people
Safeguarding of vulnerable adults
Comments and complaints
We are committed to offering high quality services at all times and welcome suggestions for improvement. We also like to learn what we are doing well so can build on this.
If, for any reason you are not satisfied with our service, please let us know in person, by telephone or by letter or you can email us at comments@ageukbwd.org.uk
You can also download our complaints, compliments and comments leaflet and our complaints policy above.
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