Advice and Information

Our service

Through our offices in Blackburn and Darwen we provide free, confidential and independent advice and information to older people and their carers on a range of issues including benefits and pensions, community care and housing. 

In fact, we can help with any problem facing an older person.

All advice is free, confidential and independent. Last year we dealt with over 5000 enquiries and helped older people in the local area access £1 million in unclaimed benefits. We can also help you!

If you think we can help you, no matter how small the issue is please contact our Blackburn or Darwen Office using the details below.

Case study

Mr Ford's mother has developed dementia and is finding it very difficult to manage living on her own. Mr Ford has been caring for her when he is not at work but has found this increasingly hard.

Our advisor was able to go through all the options available for help and care with Mr Ford and his mother, and help them make an informed choice as to what the next step would be.

Factsheets

A wide range of leaflets, factsheets and booklets are available from Age UK, which you can download and print.

 Age UK factsheets

Outreach Advice Service

We offer a home visiting service as part of the advice and information service for older people who are unable to come into our offices.

Find out more

Money Advice Service

We also offer free, independent information sessions on a range of financial issues through the Money Advice Service. 

Find advice on issues such as:

• Pensions and retirement planning
• Borrowing and credit
• Budgeting
• Tax
• Savings and investments

Last year this service helped over 730 people to plan their finances.  Please contact our Blackburn office using the details below to access this service.

 National Money Advice Service website

The advice and information service holds a Communuty Legal Services Quality Mark which ensures that we provide a high quality service.