We are committed to offering high quality services at all times and welcome suggestions for improvement. We also like to learn what we are doing well so we can build on this.

If for any reason you are not satisfied with our service, please let us know in person, by telephone or by letter. You can also email us at comments@ageukbwd.org.uk 

You can read our leaflet (PDF 826kb)

You can also read our Complaints Policy (PDF 33kb)