Too often we hear of older people who have been caught out by rogue traders. To help combat this Age UK Bournemouth in partnership with Help & Care and Bournemouth Trading Standards have set up The Fair Building Trades Scheme.

About the Scheme

The scheme is open to all types of traders who are vigorously vetted and must follow a strict code of practice including furnishing their customers with a work standard questionnaire which is returned to Trading Standards and monitored by all partners to ensure scheme members are offering a quality service.

A-Z Register

We also maintain our own A – Z register of trades people whose minimum requirement is to produce public liability insurance on an annual basis.

Further Information

Queries Local to Bournemouth, Poole, Christchurch and the eastern Dorset area:

To obtain details of these factsheets, books and other areas of help and support please ring our Information line on 01202 523300 or email us on

Lines are open: Monday - Friday, 9.30am – 4pm.

An answer phone is available to leave a message.

Queries elsewhere in the UK

Contact the National Age UK using their online contacts form