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Lady on the phoneThe advice & support team can: 

  • Help you check if you are getting all the benefits you are entitled to - many older people are missing out on money that is rightfully theirs
  • Help you to claim benefits  
  • Provide advice on the management of financial problems - for complex problems we may suggest seeing a more specialist agency
  • Provide advice when an older person is no longer able to manage their own financial affairs 
  • Provide small grants in cases of hardship which cannot be funded elsewhere; also can make applications for help to other charities in appropriate cases

You can contact the advice & support team using the details below.


Age UK Publications and factsheets contain useful information on a range of financial matters.

Useful contacts

Advice & support team

Phone: 020 7239 0400


Pensions service

Phone: 0845 6060265 


Part of Department for Work and Pensions (DWP), deals with Pension credit and State retirement pension claims.


Disability and carers service

Phone: 08457 123456


Part of DWP deals with Attendance Allowance and Disability allowance, the disability related benefits.


Carers allowance

Phone: 01253 856123


Advises and assists people to claim Carers allowance providing the person they are caring for receives middle or higher rate of Attendance allowance.


Camden benefits service

Phone: 020 7974 5950


Administers housing benefit and Council tax benefit for people who need help with their rent and Council tax payments.


Winter fuel payments

Phone: 08459 151515


For information about winter fuel payments, a claim form or to report a change in your circumstances.