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Welcome to Age UK Carlisle and Eden
01228 536 673
Age UK Carlisle and Eden offers a free confidential service to those who require information and advice. We can assist you with applications for various benefits - including Attendance Allowance - usually during a home visit.
A valuable cornerstone of our information system are the factsheets provided by Age UK. You can view all of these on the Age UK website:
Age UK factsheets
We have a very experienced team of advisors. Due to our expertise, we have been awarded the Community Legal Service Quality Mark for general help with casework.
There have been many changes within the Pension Service in recent years. We are working closely in partnership with the Pension Service and are happy to help with any queries.
A development of our Information and Advice service was the obtaining of Alternative Office status from the Pension Service. This involves alternative offices being authorised by the secretary of state for work and pensions to receive and verify social security claims made by older people (over 60).
We also enable clients to make face-to-face claims and have documents verified without having to post them. The benefit claim can then go straight to DWP without the need for further verification.
We would welcome volunteers to assist with our information and advice service. If you are interested and would like to know more about what this would involve, please visit our volunteering page.
For further information on this service please contact our Resource Centre at Penrith or our Carlisle Office.
Resource CentreSandgatePenrithCA11 7TP Tel: 01768 863 618Email: office@ageukcarlisleandeden.org.uk
Carlisle Office
20 Spencer StreetCarlisleCA11 1BG
Tel: 01228 536 673
Email: admin@ageukcarlisleandeden.org.uk
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