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Information & advice

Our information and advice service is specially tailored for the needs of anyone over 50 and their friends, relatives and carers.

Our help can make the difference between just managing and really living life. We can often help you directly, and if not, we will put you in touch with someone who can.


We stock a wide range of information guides and leaflets, please feel free to call in and browse. Our friendly receptionists can often help with more straightforward queries and if you need to see an adviser, they will make an appointment for you at a convenient time.


You can also download all advice guides, information leaflets and factsheets produced by Age UK on their website.


Visit the Age UK website


Our 86-page Guide for Later Life in Coventry provides a wealth of information on local and national services and organisations.


Download the Guide for Later Life in Coventry


We can help you with

  • welfare benefits – your entitlements and filling in the forms
  • housing matters
  • health
  • help at home and care options
  • wills, power of attorney, probate
  • family and personal matters
  • leisure, social and learning activities
  • money matters
  • age discrimination
  • your rights to social services
  • most other things that affect your quality of life

Specialist help sessions

We also work with a range of professional experts who provide specialist help sessions.


Find out more about our specialist help sessions


Contact us

You can contact us in person or you could ask a trusted family member, friend or carer to contact us on your behalf.


A trained, experienced adviser will discuss your concerns and provide all the information and advice you need to make an informed decision about what is best for you. Most work is office or phone-based, but home visits can sometimes be offered.

Visit us at: 

7 Warwick Row

Opening hours: Monday to Friday, 9.30am – 4.30pm


Phone: 024 7623 1999



We also offer a culturally tailored information and advice service specifically for the older Asian community.


Please contact us to make an appointment to discuss your issue or problem in confidence.

Phone: 024 76 633 114



Trusting us to help you

Our advice is free, confidential and independent. We may ask you for personal details to help us answer your enquiry. Other information is used to make sure we offer a good, reliable service. No information is passed to anyone else without your consent.