First Contact helpline
On Tuesday 11th January 2010 a new telephone helpline offering vital free information and advice for older people in the boroughs of Croydon, Richmond, Sutton and Wandsworth was launched.
First Contact helpline: call 0845 600 1090
The First Contact helpline on 0845 600 1090 is open Monday to Friday from 10am to 4pm. Help is available on a variety of topics, including benefits and money matters, help at home, health problems and transport.
Older People are welcome to ring the helpline, as are their families, friends and carers. They will be able to speak to experienced advisers, who can answer queries over the phone, send out information and direct callers to other relevant services.
The helpline is the joint initiative of four separate London Charities: Age Concerns Richmond, Sutton and Wandsworth, and Age UK Croydon.
This single new helpline for older people in South and West London will enable us to extend our current opening hours and offer high-quality information and advice to more people.
Download our postcard about the helpline