Age needs one voice. Now it has:
Age Cyrmru is the new force combining Age Concern Cymru and
Help the Aged in Wales. Age Cymru is a member of the Age UK family.
The new force combining &
Age UK Home Insurance will be launched in the autumn. Until then, you can buy Age Concern Home Insurance and enjoy all the same benefits and great customer service.
Buildings and contents insurance will cover you against the following:***
Exclusions apply. For further details, please request a policy booklet.
'Thank you for the efficient way in which my recent claim was handled. I will be letting my friends know of the excellent service you provide.'
Extra benefits: Available 24 hours, 365 days a year.
24-hour domestic emergency service: A local authorised repairer can visit your home and you will be advised of any charges beforehand. If the incident is covered by your policy, the cost will be repaid (minus any excess).
Identity theft helpline services: If you are a victim or worried about identity theft, there is advice and guidance.
24-hour legal helpline: Expert independent and confidential advice on any legal problem.
Optional additional voluntary excess: If you agree to pay an additional excess of either £50 or £100 for your buildings and contents cover, you can reduce your insurance cost. This is on top of the standard £25 section excess.
'I would like to say thank you for your kindness and help for my claim. I found you all very helpful.'
Age Concern Home Insurance is provided by Fortis Insurance Limited.
Lines are open 8am-8pm Monday to Friday, 9am-5pm Saturday.Calls may be recorded.
to talk to someone face to face.
Download the Home Insurance Policy booklet (1.56MB)
*If you call the 0845 number above for home insurance, you will be dealing with Fortis Insurance Limited, which provides and manages Age UK Home Insurance.**Not all Age Concerns/Age UKs offer all Age Concern Products. Please check (by telephoning your local office) before arranging a visit. Many Age Concerns are changing their name to Age UK.
ªSource: Age Concern Customer Experience Monitor Telephone survey with 200 new and renewed home insurance customers. Survey conducted in November 2008.
† Written quotations available on request.†† Exceptions include subsidence for which there is typically a £1,000 excess.^ Incisive Media - Gold Standard Award for Insurance 2009 - Fortis Insurance Limited, which handles all Age UK Home Insurance claims.*** Exclusions apply. For further details, read our Home Insurance policy booklet.
If you contact an Age Concern/Age UK office, you will be dealing with an Appointed Representative of Age Concern Enterprises Limited (ACEnt), 207 - 221 Pentonville Road, London N1 9UZ.
ACEnt is authorised and regulated by the Financial Services Authority for Insurance mediation and Fortis Insurance Limited is authorised and regulated by the Financial Services Authority. Age Concern Enterprises Limited and Fortis Insurance Limited are not in the same group of companies.
Ref: H1217V5MAY10
• Call for a quote now
0845 600 3243*
Lines are open 8am-8pm Monday to Friday‚ 9am-5pm SaturdaysCalls may be recorded.
• Visit your local trading Age Concern/Age UK office***
Downloads
A download is a document (like a research report, a leaflet, or an application form) that can be transferred from our website to your computer. You can download a file, view it on your screen, print it, or save it to your computer.
PDF stands for ‘portable document format’.
Most downloads on this website are PDFs. We use this format to ensure that the document looks the same on everyone’s computer (website pages, by contrast, appear differently depending on how people have got their computer set up).
Computers use a program called Adobe Acrobat Reader to download PDFs. If you try clicking on a link to download a PDF and it doesn’t work, you will need to install Adobe Acrobat Reader onto your computer.
The process is quite straightforward and is free.
PDFs cannot be changed. If you need to be able to type into a downloaded document (for example, if we are offering a letter template that you need to put your name on) we will provide it as a Microsoft Word document rather than a PDF. You can then download it, type into it and save it to your computer.
Downloads will open on your computer in a new browser window.
Inside this window (below all your web browser menus), there will be a toolbar with options for you to print or save the document.
Close the browser window to return to the Age UK website.
We have made every effort to make our PDFs accessible to screen readers. Here is an overview of your accessibility options available in Acrobat Reader. Please ensure that you have downloaded the latest version of Acrobat Reader from the Adobe Reader website to ensure that they are included in your version of the programme.You can use Adobe Reader to read a PDF out loud with the following shortcut keys:
You can also convert a PDF into a web page by following these steps:
You can convert a PDF document into a text file for use with other software and hardware such as Braille printers by opening the PDF and choosing ‘Save as text’ from the File menu.
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