Information and advice

We provide information and advice on a wide range of topics.

We've helped people to claim benefits such as:

• Disability living allowance
• Attendance allowance
• Pension credit
• Housing benefit
• Other benefits that apply to people over 50.

We can help you at home with our following services:

Our home care service

Our shopping scheme

Our Alzheimer’s sitting service

We can provide information for carers such as:

• Literature, leaflets, booklets on many subjects beneficial for carers
• Help with claiming carers allowance
• Respite options and much more

Not sure what you need?

Contact us by phone, letter, email or fax and we can see if we can help, if we are unable to provide help on the topic, where possible we will refer you to another agency that can.

Please note that we do not give legal advice, but we do hold monthly surgeries, please see our activities page for more details. Alternatively we can refer you to the Age UK Legal advice service or other agencies such as Citizens Advice.

We can also arrange for factsheets and guides to be sent out to you, or alternatively you can download the factsheets and guides from the national Age Cymru website.

Opening hours

We are open from 9:00am to 5pm, Monday to Friday. If your enquiry is outside our opening times, you can call Age UK Advice on 0800 169 65 65.