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Our new vision
We aim to offer fair, clear and reasonable charges. Our aim is to make it easy for you to stay independent and maintain your home. You’ll also have the comfort in knowing you’ll receive the professional service you expect.
First 1 hour of a visit (minimum charge) £30.00Each subsequent ½ hour (or part of a ½ hour) £15.00Survey visits are charged at a fixed cost of £20.00 which is refunded in full when we undertake the work.
Our home energy efficiency checks which may save you money and fire safety checks are free services, subject to availability. Please give us a call to book an appointment.
We encourage you to buy the materials required for the work yourself. This is often preferable where personal choice is involved. Where you require us to provide materials we will charge a 10% mark up to cover our other costs.
We will endeavour to have all necessary materials prior to our arrival but if we’re required to obtain materials for instance, parts when rectifying a fault, these will be sourced as conveniently as possible to your location and the time spent collecting the parts will form part of our charge. If required we will make a further appointment with you in order to return with the correct materials so as to minimise your costs.
We require payment upon completion of the work. You can pay by cash or cheque (made payable to Age Cymru).
If you wish to cancel, there will be no charge up to two days before any appointment, provided we haven’t ordered materials.
Please call us on 029 2043 1555 or email us for a quote.
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