Help with heating costs

older lady laughing in house

The Nest scheme


Nest is a Welsh Government scheme to reduce fuel poverty by making homes more fuel-efficient. Fuel poverty is defined as when someone needs to spend more than 10% of their income on fuel bills in order to heat their home to a satisfactory level (usually 21 degrees for a main living room; 18 degrees for other occupied rooms).

If you meet certain criteria you should be eligible for a ‘whole house assessment’ from Nest which could result in a range of improvements to your home. If you don’t meet this criteria you may still be able to get further advice and information from Nest.

Further information on the eligibility criteria and what may be available from Nest can be found in section 4 of our following factsheet:

opens link in new window  FS1w: Help with heating costs in Wales (PDF 483KB)


Winter Fuel Payment (WFP) and Cold Weather Payments (CWPs)

Winter Fuel Payment or Winter Fuel Allowance is an annual payment to help with heating costs, made to households with someone over Pension Credit age.

Cold Weather Payments are made to eligible people when the weather is very cold. You get £25 a week when the average temperature has been‚ or is expected to be‚ 0°C or below for 7 days in a row (between 1 November and 31 March).


Further information on the WFP, CWPs and other ways you may be able to reduce heating costs can be found in the following information guides and factsheets.

You can also read our information on energy efficiency in the money management section of our website.

opens link in new window  ACIG27: Winter wrapped up (PDF 342KB)

opens link in new window  FS1w: Help with heating costs in Wales (PDF 483KB)

opens link in new window  L53w: More money in your pocket - A guide to claiming benefits for people over pension age (PDF 569KB) 

Advice line:
08000 223 444

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