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Insurance can offer invaluable protection against unforseen events. The price you pay is called a premium. Common types of insurance relate to:
You may have heard stories in the news about people being wrongly sold Payment Protection Insurance (PPI) when they took out a loan or overdraft. If you are in this situation, or you’ve been offered PPI and aren’t sure if you need it, contact the Citizens Advice Consumer Service for advice.
You can buy insurance from:
In each case, the firm selling insurance should be regulated by the Financial Conduct Authority (FCA).
You should always get quotes from several companies or use an online calculator before taking out insurance. Insurance brokers can act on your behalf to compare prices and find the best policy for your needs.
Remember: the cheapest policy may not be the best value if there are lots of restrictions on when you can make a claim and how much for.
If you’re unhappy with how a claim is handled or with any other aspect of the service, your insurer can let you know how to make a claim. This information should also be in your policy document.
If you're not happy with the response to your claim, ask the Financial Ombudsman to take up the case.
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