Legal advice

older asian couple getting advice

Most of us need legal help at some point in our lives, whether it's to sort out a problem with benefits, help to write a will, or sell your home. 

Free legal advice

You can get free legal advice from an advice agency on issues like benefits, housing, consumer rights, problems at work and community care.

Advice centres include local Citizens Advice Bureauslaw centres and independent advice agencies. Some can give you initial advice, whilst others can help with complex cases and even represent you in a court or tribunal.

Other sources of free legal advice:

Trade unions: If you are a member of a trade union, you may be able to get free legal advice through the union (this may be available on a range of issues and not just related to employment).

Financial products: Some bank accounts‚ insurance policies and other products offer access to legal advice. Check the terms and conditions of any you hold to see whether you qualify for such a service.

Citizens Advice Consumer Service: For help with problems with consumer goods or services, call them on 08454 04 05 06.


How to find a solicitor

Sometimes an advice agency or free service won’t be able to help you, and you’ll need to get advice from a private solicitor. Different solicitors specialise in different areas of law. 

You can search for a solicitor by contacting the Law Society or Solicitors for the ElderlyNeither service will recommend a particular solicitor, so if you have several options, call a few to compare the type of service they offer and the potential costs.


Our factsheet has further information on getting legal advice - both in terms of ways you may be able to access free advice, and on how to find a solicitor. Section 9 of the factsheet contains a checklist of questions to ask a solicitor before deciding to appoint them.

opens link in new window  FS43: Getting legal advice (PDF 536KB)


Advice line:
08000 223 444

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A couple getting advice

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