Information and Advice

Please note, this service is not available outside Age UK East Sussex - Head Office's catchment area.

Age UK East Sussex
54 Cliffe High Street
Lewes
East Sussex
BN7 2AN
United Kingdom

Email: information@ageukeastsussex.org.uk
Telephone: 01273 476 704

Providing information is one of the most important things that we do, especially during these troubled times. We provide free, local and confidential advice for older people, their families and friends, as well as professionals who may be helping to care for older people.

Our opening hours are: Monday to Friday 10am – 3.45pm each day

If you need general advice outside of our local opening hours, please call the Age UK Advice Line on: 0800 678 1602 this National helpline is open 8am - 7pm, 365 days a year.

How We Can Help You

❖ Information about Age UK East Sussex’s services
❖ Benefit checks
❖ Pension credit
❖ Attendance allowance
❖ Housing issues
❖ Finding support at home
❖ Choosing a place in a residential care home
❖ Health and social care
❖ Leisure and social activities
❖ Family and personal matters
❖ Filling in forms
❖ Accessing local services
❖ Utility bill queries
❖ Any other issues that affect older people

Our Promise

❖ We will not make judgements about client's lives and what they want to do
❖ We will try to tackle any discrimination or prejudice faced
❖ We will not be influenced by any other interests

Free Booklets and Online Information

Age UK produce a wide range of booklets and factsheets on a large variety of topics. Click on the link below to access Age UK's information guides and factsheets.

https://www.ageuk.org.uk/services/information-advice/guides-and-factsheets/

Worrying about the added costs of energy bills?

With an increase in the cost of energy bills lots of people are struggling to cover the cost. For help and information visit our Help with Energy Bills page by clicking the link below.

https://www.ageuk.org.uk/eastsussex/our-services/information-advice/help-with-energy-bills/

Coronavirus Information & Support

For local and national guidance and support on Coronavirus please visit our help page by clicking the link below.

https://www.ageuk.org.uk/eastsussex/our-services/information-advice/coronavirus-information-support/