The Hands 2 Help Service aims to support you to remain independent by providing practical help with those daily tasks that you may find difficult to do on your own.

Sometimes we need a little help to enable us to carry on doing the things in life that we need or want to do. Hands 2 Help is a flexible service that can help you live how you choose to.  Our Independence Assistants can help you with a wide variety of tasks including (but not limited to)

General Cleaning :- we can provide an Independence Assistant to help with such tasks as vacuuming, dusting, cleaning the bathroom and kitchen, making beds and any other household cleaning tasks you want support with.

Shopping :- we can either do your shopping for you, at a shop of your choice, or you can go out shopping with one of our Independence Assistants.  Our support for shopping is not limited to food.  You may also want help getting into town and shopping for other items such as clothes or household goods.

Helping you get out and about :- we can help you get out and about to wherever you need to go such as:

  • to post office, bank or shops
  • to medical appointments with the GP or at the hospital
  • to social visits to see friends or relatives
  • to special occassions such as weddings and reunions
  • on a trip, for example, to a football match, the theatre or a stately home
  • to visit and tend the grave of a loved one

The Independence Assistant can take you out in their car or if you use a wheelchair they can use one of our adapted vehicles or accompany you in a taxi if you prefer.  We can also arrange to lend you a wheelchair if you need one to go out with your Independence Assistant but dont use one normally.

We can also help with lots of other tasks such as:

  • walking your dog or taking a pet to the vet
  • helping you cook a meal or bake
  • reading & writing letters
  • light gardening
  • tea & chat

How Hands 2 Help works

Costing £12.50 per hour the Hands 2 Help Service will provide you with a flexible way to carry on living the way you choose. (We will need to charge a £2 travel premium for clients who live more than 3 miles from our Faversham or Sittingbourne centres)

Hands 2 Help services are 8am - 8pm, 7 days a week (excluding bank holidays) although we can provide a service outside of these hours by prior arrangement.

The quailty of our service is very important to us and all our staff are checked through the Disclosure and Barring Service.  Our staff are fully trained and are trustworthy, friendly, flexible and fully covered by insurance.

You can access the service for regular help, a one-off for for a short or irregular periods.  It may be that you only need support and help for a short time due to illness, when you just come out of hospital or during times when your family are on holiday.

The service is open to anyone over the age of 50 who needs an extra pair of Hands 2 Help.

Our aim is to provide a really flexible service and we will consider all tasks that can be done safely; we are, however, not able to assist with DIY, cleaning outside windows and moving heavy items of furniture.

We can undertake tasks for you, or if you prefer we can assist you to do them for yourself as we understand that maintaining your independence is important to you.  We will always listen to you to ensure that we do things the way you want them to be done.