Our blog

coins in handOver the past few days, we’ve been asking what you know about the Winter Fuel Payment on Twitter and Facebook – and you've responded with a lot of questions!

So, we've created a Winter Fuel Payment top 10 Q&A - to answer your queries! If you want more information, just check out our online guide to getting help with your heating costs

Still have questions? Just leave a comment below... 

  1. I’ve never heard of the Winter Fuel Payment, what is it?

    Put simply, it’s a Government scheme to help older people pay their energy bills in winter. The payment is tax-free and is made annually to households through a lump sum. Most people born on or before 5 January 1952 will qualify for the payment this winter.

  2. How much money is available?

    It ranges – the minimum payment is £100, the maximum is £300.
    What you receive depends on how old you are and whether you live with anyone else.

  3. Is it just for older people?

    Yes. You must have been born on or before 5 January 1952 to qualify for the minimum payment this winter – and you get more money if you are 80 or over.

  4. I don’t qualify for benefits – can I still claim winter fuel payment?

    Yes. The winter fuel payment is not means-tested – so it doesn’t matter whether you are working, claiming other benefits, or if you have lots of savings.

  5. I’m under the qualifying age, but I suffer from a medical condition. Can I claim the payment?

    No. Winter Fuel Payments are age specific.

    However, you may qualify for other benefits like Cold Weather Payments (see question 10) or Disability Living Allowance.

    Check the Age UK benefits calculator, to see what you could be entitled to – or call the Age UK advice line on: 0800 169 65 65 

  6. I’m over the qualifying age – is there any reason I might not qualify?

    Generally, most people born on or before 5 January 1952 qualify for Winter Fuel Payments.

    However, there are a few exceptions and you won’t get a Winter Fuel Payment this winter if, during the week beginning 17 September 2012:

    • You were a care home resident receiving Pension Credit, income-based JSA, or income-related ESA, or
    • You were a prisoner, or
    • You had been in hospital for more than 52 weeks, or
    • You were subject to immigration control.

  7. If you live with other people, will your claim be affected?

    Yes. This is where it gets a little tricky.

    Circumstance Born on or before 5 January 1952 Aged 80 or over (born before 24 September 1932)
    You qualify and live alone (or none of the people you live with qualify)
    £200 £300
    You qualify and get one of the benefits listed**
    £200 £300
    You live with someone under 80 who also qualifies
    £100 £200
    You live with someone 80 or over who also qualifies
    £100 £150
    You qualify and live with your partner or civil partner and they get one of the benefits listed**
    Nil*** Nil***
    You qualify but live in a care home and don’t get one of the benefits listed**
    £100 £150
    ** Pension Credit, income-based Jobseeker’s Allowance or income-related Employment and Support Allowance

    *** Your partner getting the benefit will get the Winter Fuel Payment on your behalf

  8. Do you only receive Winter Fuel Payment when it’s really cold?

    No. Winter Fuel Payment is a one-off payment for the whole winter. It’s different from, but often confused with, Cold Weather Payments – which are weekly payments made during ‘cold snaps’ or periods of prolonged cold weather (see question 10).

  9. Can I claim for past winters?

    It is not usually possible to claim for previous years, but if you were entitled to and did not receive, Winter Fuel Payments for the years 1997/8, 1998/9 and 1999/2000, there are some circumstances when you may still be able to make a claim.

  10. What other help is available?

    Cold Weather Payments:
    These are only paid during periods of especially cold weather to people on certain means-tested benefits. Specifically, you can get £25 a week every time the average temperature in your area is 0°C or colder for seven days in a row.

    Cold Weather Payments have no age restriction – and so you may be able to get them if you are too young to get a Winter Fuel Payment. If you do qualify for a Winter Fuel Payment, you will get Cold Weather Payments as well when the weather is cold enough, as long as you are receiving one of the relevant means-tested benefits.

For more information, check out our page on Heating Benefits.

If you don't qualify this year, use this table to see which year you are likely to receive Winter Fuel Payments:

Winter    Must be born on or before this date to qualify
2013-14    5 January 1952
2014-15    5 July 1952
2015-16    5 January 1953
2016-17    5 May 1953
2017-18    5 August 1953

Add comment




Comments...

  1. Peter A Randles

    31st Jul 2014 I would like some information and help with applying for the winter fuel payment please. I am 62 yrs oldin august this year. I have some difficulty hearing on the phone so would appreciate information by email or face to face if this is possible. I would appreciate any help you can give

      Age UK

      31st Jul 2014 Hi Peter,

      You can apply for the winter fuel payment by post and you can get the form from the Gov.UK website here: https://www.gov.uk/winter-fuel-payment/how-to-claim

      If you contact your local Age UK, then a member of staff will be able to give you face-to-face help with filling out the application form.

      You can find your local Age UK here: http://www.ageuk.org.uk/about-us/local-partners/

      Let us know how you get on.

      Best wishes,
      Age UK
  2. sandra coxhill

    29th Jul 2014 I was born in September 1952 can I clainm a heating allowance I do not recieve my state pension untill March 2015 since all the rules changed

      Age UK

      31st Jul 2014 Hi Sandra,

      It looks like you will be eligible for winter fuel payment in 2015-16.

      More details of how to apply can be found here: https://www.gov.uk/winter-fuel-payment/how-to-claim

      Best wishes,
      Age UK
  3. Gwynfor Hefin Harries

    27th Jul 2014 My date of birth is 01/11/1952. When can I apply for Winter fuel payment please?

      Age UK

      31st Jul 2014 Hi Gwynfor,

      It looks like you will be eligible for winter fuel payment in 2015-16.

      More details of how to apply can be found here: https://www.gov.uk/winter-fuel-payment/how-to-claim

      Best wishes,
      Age UK
  4. Lisa scott

    18th Jul 2014 I am trying to find out how my mother can claim the £135 Warm Home Discount Cold Weather Payment. She was told she was entitled to it but she never received it, and trying to find out how to claim it is impossible. She has phoned several numbers she was given and called her supplier but no one seems to know what to do. She was told to print a form from the age uk site but I can't find a form for this payment. Could you please help point us in the right direction as she lost it last year because she can't find out how to claim it and she doesn't want to lose it this coming winter.

      Age UK

      18th Jul 2014 Hi Lisa,

      Details of how to claim can be found here: https://www.gov.uk/winter-fuel-payment/how-to-claim

      You can also call the winter fuel payments helpline on 08459 15 15 15.

      Best wishes,
      Age UK
  5. PILAR GASPAR

    14th Jul 2014 3 years ago I got married. I was born in 1952. Can I claim fuel payment?
    Thanks Very Much.
    Pilar Gaspar
  6. GARRY ROBERTS AND WIFE ANN ROBERTS

    7th Jul 2014 when wiil we be able to claim we both still work

      Age UK

      7th Jul 2014 Hi Garry and Ann,

      Winter Fuel Payment is not means tested, so it doesn't matter if you still work.

      Winter Fuel Payment is paid according to when you were born. You can see the qualifying dates in the blog post above.

      Best wishes,
      Age UK
  7. Paul

    3rd Jul 2014 I have received a letter saying I may be eligibile for a payment this winter. It says I will need to ring giving my bank details and my national insurnace number which I am reluctant to do over the phone with all the scams which go on. Am I able to have the payment sent to me in a cheque?

      Age UK

      4th Jul 2014 Hi Paul,

      You can call the winter fuel payments helpline on 08459 15 15 15 and ask them to check if the letter you received is legitimate. You can also ask them about payment options.

      Best wishes,
      Age UK
  8. Peter

    2nd Jul 2014 They have changed the rules I will not get mine till 2019 as I was born 7th aug 1953.
    Correct
  9. Shirley Cox

    30th Jun 2014 Hi, I've had a letter re Winter Fuel, I was born 01.02.1952. I've worked all my life & never claimed any benefits, however I still work full time & my adult son lives with me on & off, do I qualify?

      Age UK

      1st Jul 2014 Hi Shireley,

      Winter Fuel Payment is not means tested, so it doesn't matter how much money you earn or if you have savings, you will still be eligible.

      You qualify for winter fuel payment because you were born before 5 July 1952, so you have every right to claim it.

      If you have any more questions, you can call the winter fuel payments helpline on 08459 15 15 15.

      Best wishes,
      Age UK
  10. Graham Starling

    30th Jun 2014 Following my previous post, yes, receiving Income Based Jobseekers’ Allowance in a benefit year makes you ineligible to receive WFP in the same year.

    In 2008/09 I received the flat rate Contributions Based JA which does not make you ineligible for WFP in that same benefit year. However, the DWP say that if you receive CBJA and WFP in a benefit year then although you are eligible to receive WFP in the following year it will not be paid to you automatically. You have to apply for it and there is a deadline for doing so. I missed that deadline because I was unaware of this obscure rule.

    Best wishes,

    Graham
  11. M Rolf

    29th Jun 2014 I was born Sept 1953 have worked every day since I left school. was widowed 3 years ago and although I still work 25 hours a week the wage is extremely poor. Others, only a year older than me, will be entitled to claim this allowance for almost 5 years before I will benefit, This is very unfair< Please do not patronize me by telling me you will be able to advise me on how to economize on my fuel bill, I can assure you I have done everything humanly possible, to stave of heating expenses, over the last 5 years. when there has been outrages increases. I am devastated to find out that I have to wait until 2018 before i get help.
  12. Denise Greenwood

    27th Jun 2014 Just reached my 60th Birthday on 17th June 2014. I have the ration book my mother had for me. It seems I am entitled to nothing after paying 42 years into the system. People in the same class as me at secondary school get their State pension 2 years before I do. My State Pension age has been put up twice. UNFAIR. Especially as I am in pain every day due to peripheral neuropathy but do not qualify for Incapacity Benefit. I have not received anything from the State all my working life. I work with people 4 years older than myself who got State Pension at 60 hence they have £600 per month more than I do and I live alone. I will be writing to MPs and Councils very soon.
  13. Janice Howard-Bates

    27th Jun 2014 Due to my husband being a Scheme Manager and has to 'live in' I am moving out shortly and will not be living with him but he will come to stay with me at weekends, will we be classed as living on our own and both be able to claim the full £200 each. In the past we have both been paid £100.

      Age UK

      27th Jun 2014 Hi Janice,

      You would need to contact the Winter Fuel Payments helpline on 08459 15 15 15. Ask them to explain what you would be entitled to in that situation.

      Best wishes,
      Age UK
  14. Hazel Bullen

    25th Jun 2014 I have received a letter for my late partner Robert Edward Helm 70 Jackson Close for winter fuel allowance.I am his dependant,Bob died 17th October2013.I am retired and not claiming benefits and not working.I am 61 in October surely i should be entitled to the allowance .Please can you let me know my entitlement.Kind Regards Hazel Bullen

      Age UK

      26th Jun 2014 Hi Hazel,

      We're sorry to hear about the loss of your partner.

      In the case that someone who was eligible for winter fuel payment in your household dies, you need to notify the Winter Fuel Payment Centre on 08459 15 15 15.

      They will also be able to advise you on whether you are able to claim the winter fuel payment.

      If you would like any support and advice regarding your situation, you can call our free advice line on 0800 169 6565.

      Best wishes,
      Age UK
  15. Graham Starling

    20th Jun 2014 I was born in December 1947 and have lived and worked in GB for all of my life.

    I first became eligible for WFA in 2008/09 and that payment was made to me in January 2009.

    No payment for WFA was made to me in 2009/10. When I queried that fact, admittedly belatedly, with the DWP I was told that I should have applied for my 2009/10 WFA. The reason they gave was that as I had received Jobseekers’ Allowance in 2008/09, which was true, then that barred me from automatically receiving WFA in subsequent years and that I would have to apply for it. They also told me that I had missed the deadline for applying for my 2009/10 WFA and they refused to pay this allowance to which I was entitled. Have you heard of this rule? Even my MP, with whom I raised this query, was unaware it.

    Best wishes,

    Graham

      Age UK

      26th Jun 2014 Hi Graham,

      According to the Gov.UK website, you cannot claim winter fuel payment if you're claiming jobseeker's allowance.

      You can read more here: https://www.gov.uk/winter-fuel-payment/eligibility.

      For information on how to claim for the future, you can call the winter fuel payments helpline on 08459 15 15 15.

      For information and advice on how to keep warm in winter, you can call our free advice line on 0800 169 6565.

      Best wishes,
      Age UK
  16. peter clarke

    9th Jun 2014 i was born 28th september 1953 when will i be able to get the winter fuel allowance,?

      Age UK

      11th Jun 2014 Hi Peter,

      At the moment, it looks like you won't qualify until after 2018. For help and advice on other ways to keep warm in winter, please call our free advice line on 0800 169 6565.

      Best wishes,
      Age UK
  17. ken hughes

    9th Jun 2014 i wos born may 14th 1954 ,what year will i resive fual allowence

      Age UK

      11th Jun 2014 Hi Ken,

      At the moment, it looks like you won't qualify until after 2018. For help and advice on other ways to keep warm in winter, please call our free advice line on 0800 169 6565.

      Best wishes,
      Age UK
  18. Mrs SA Oliver

    8th Jun 2014 i was born december 1954 what year will i get the winter fuel allowance.

      Age UK

      11th Jun 2014 Hi Mrs Oliver,

      At the moment, it looks like you won't qualify until after 2018. For help and advice on other ways to keep warm in winter, please call our free advice line on 0800 169 6565.

      Best wishes,
      Age UK
  19. Angie

    28th May 2014 Sorry, I forgot to put 1952 at the end of the dates.
  20. Angie

    28th May 2014 I'm always confused by the 2 conflicting dates in the year. One is that you have to be born on, or before the 5th January to qualify for the 2014/2015 payment, yet, it also states if you are born on, or before the 5th July you qualify. Which date do you go by?

      Age UK

      29th May 2014 Hi Angie,

      5 January 1952 means you qualify from winter 2013/14 and 5 July 1952 means you qualify from winter 2014/15. I hope that clears up any confusion.

      Best wishes,
      Age UK
  21. Christine Fullen

    23rd May 2014 When will i receive winter fuel payment my.date of virth is 09/07/1953

      Age UK

      29th May 2014 Hi Christine,

      At the moment it looks like you will qualify for winter 2017.

      In the meantime, please call our free advice line on 0800 169 6565 for help with other ways to keep warm in winter.

      Best wishes,
      Age UK
  22. Denise Venn

    22nd May 2014 I was born on the 30th August 1953 do I qualify at all for winter fuel payment

      Age UK

      29th May 2014 Hi Denise,

      You can see future qualifying dates here: http://www.eas.org.uk/page.php?id=3332

      If you have any questions, you can call the Winter Fuel Payments helpline on 08459 15 15 15

      For help and advice on keeping warm in winter, please call our free advice line on 0800 169 6565.

      Best wishes,
      Age UK
  23. ann mackay

    21st May 2014 Could u tell me if I will get winter fuel payments this year I was born 11/11/1952
  24. ann mackay

    21st May 2014 Hi will I get winter fuel this winter I was born on 11 /11/1952 thank u

      Age UK

      21st May 2014 Hi Ann,

      You should qualify for winter 2014-2015. Please call the winter fuel payments helpline on 08459 15 15 15 to find out what you're entitled to and when you will be paid.

      Best wishes,
      Age UK
  25. Pauline Thompson

    20th May 2014 Please can you tell me if I will be able to claim the winter fuel payment this year 2014, was Born 9th May 1954 Just turned 60

      Age UK

      21st May 2014 Hi Pauline,

      Unfortunately you won't be able to claim yet. If you would like advice about other ways to keep warm in winter, please call our free Advice Line on 0800 169 6565.

      You can also call the Winter Fuel Payments helpline on 08459 15 15 15 and see future qualifying dates here: http://www.eas.org.uk/page.php?id=3332

      Best wishes,
      Age UK
  26. Elaine Barnett

    11th May 2014 I was born on 18th April,1952. Looking at your table I qualify 2014/15. Does this mean I qualify this year or next? How do I apply?
    Regards Elaine

      Age UK

      12th May 2014 Hi Elaine,

      You should qualify for this year.

      Please call the winter fuel payments helpline on 08459 15 15 15. They will be able to answer your questions about claiming.

      Best wishes,
      Age UK
  27. dennis wiffen

    10th May 2014 I was born 8th jan 1952 will I qualify for the winter fuel payment this year? many thanks

      Age UK

      12th May 2014 Hi Dennis,

      You should qualify for Winter Fuel Payment this winter (2014-15).

      You can call the winter fuel payments helpline if you have any questions about your payment: 08459 15 15 15.

      Best wishes,
      Age UK
  28. Bibi Lalljee

    8th May 2014 I was born on 12th of May 1952. I hope that I will qualify for Winter Fuel Payment. Do I need to apply for it. Thank you.

      Age UK

      8th May 2014 Hi Bibi,

      It looks like you'll qualify for winter fuel payment from 2015-16.

      Please call the winter fuel payment helpline on 08459 15 15 15.

      Best wishes,
      Age UK
  29. G Davies

    8th May 2014 I was born in 1954 I am now 60 will I get winter fuel allowance if so will I have to apply for it

      Age UK

      8th May 2014 Hi G Davies,

      You don't currently qualify for winter fuel payment.

      You can view all future qualifying dates here: http://www.eas.org.uk/page.php?id=3332

      If you have any more questions, please call the winter fuel payments helpline on 08459 15 15 15.

      For information and advice on other ways to keep warm in winter, please call our free Advice Line on 0800 169 65 65.

      Best wishes,
      Age UK
  30. gordon burgin

    3rd May 2014 my dob is 1/8/52 when can I claim my fuel allowance please. thankyou.

      Age UK

      8th May 2014 Hi Gordon,

      It looks like you will qualify for the payment in 2015-16. For more information, please call the winter fuel payments helpline on 08459 15 15 15.

      Best wishes,
      Age UK
  31. Anita Greenaway

    1st May 2014 My brother born 1949 can claim winter fuel allowance presumably from the age of 60 but I was born in 1954 and even though I will be 60 in december this year I cannot claim at all. Is this correct?

      Age UK

      8th May 2014 Hi Anita,

      Your eligibility to claim winter fuel allowance depends on when you were born. So to claim for 2014-15, you need to have been born on or before 5 July 1952.

      You can also call the winter fuel payments helpline on 08459 15 15 15 if you have any further questions.

      Best wishes,
      Age UK
  32. Mr G Silkstone

    20th Apr 2014 The only property I own is situated in Spain.My partner and I live in her house in the UK and we both qualify for winter fuel allowance being 70.As we live together at the same address we have only been paid £100 each for 2013 winter fuel allowance.We spend many weeks in my Spanish property on health grounds during the winter so I wonder whether I can claim WFA for my Spanish apartment as we spend quite a bit on electricity there.?

      Age UK

      22nd Apr 2014 Hi Mr.G Silkstone,

      This page provides information about Winter Fuel Payments for people who live abroad: http://www.dwp.gov.uk/international/benefits/winter-fuel-payments/.

      Alternatively, you can call +44 191 21 87777 for more information.

      Best wishes,
      Age UK
  33. Yiannis Eleftheriou

    16th Apr 2014 Dear sir or madam,
    I was born 7/3/1943. I'm a UK citizen. I lived and worked in the UK from 1959-1988 and I have 42 years NIC as I carried on paying since I moved to Cyprusin1988. I now receive a full UK state pension
    which comes to
    £115 pounds a week without any other benefit whatsoever. Do I qualify for winter fuel payment?

      Age UK

      22nd Apr 2014 Hi Yiannis,

      This page provides information about Winter Fuel Payments for people who live abroad: http://www.dwp.gov.uk/international/benefits/winter-fuel-payments/.

      Alternatively, you can call +44 191 21 87777 for more information.

      Best wishes,
      Age UK
  34. Iola Pearson

    12th Apr 2014 Hi I live with my mum and she is claiming DLA and on Pension credit - I work full time can my mum still claim the winter fuel allowac thanks

      Age UK

      14th Apr 2014 Hi Lola,

      Your mum should still be able to claim the Winter Fuel Payment.

      We suggest you call the helpline on 08459 15 15 15 to make sure and also to find out how much she would be entitled to.

      Best wishes
      Age UK
  35. Annette Morris

    12th Apr 2014 Dear Sirs/ Madam

    I have moved addresses since receiving my 2013 winter fuel payment, may I have an address to inform on my new address please.

    Regards
    Annette

      Age UK

      14th Apr 2014 Hi Annette,

      If you need to change any of your details, you should call the winter fuel payments helpline on 08459 15 15 15.

      The address of the office paying your benefits will also be on any of the letters they sent you.


      Best wishes,
      Age UK
  36. robert austin

    8th Apr 2014 Dear sir/madam could you please tell me if i qualify for the winter fuel allowance this year i was born on the 28th september 1952 thank you.

      Age UK

      8th Apr 2014 Hi Robert

      It looks like you would qualify for the 2015-16 winter payment.

      For more information about when you can claim, you can call the winter fuel payments helpline on 08459 15 15 15.

      You usually fill out a claim form, which will be available on the Gov.UK website (https://www.gov.uk/winter-fuel-payment/overview).

      Best wishes

      Age UK
  37. malcolm

    7th Apr 2014 im born on the 01/04/1952 when would I receive the allowance thanks

      Age UK

      8th Apr 2014 Hi Malcolm

      It looks like you will qualify for the 2014-15 winter payment.

      You should call the winter fuel payments helpline on 08459 15 15 15 and ask them when you need to apply.

      You usually fill out a claim form, which will be available on the Gov.UK website (https://www.gov.uk/winter-fuel-payment/overview).

      Best wishes

      Age UK
  38. ian

    5th Apr 2014 when can I claim the allowance for 2014 to 2015

      Age UK

      7th Apr 2014 Hi Ian,

      You should call the winter fuel payments helpline on 08459 15 15 15 and ask them when you need to apply.

      You usually fill out a claim form, which will be available on the Gov.UK website (https://www.gov.uk/winter-fuel-payment/overview).

      Best wishes,
      Age UK
  39. Paul Scott

    3rd Apr 2014 I have just looked at the table and it would appear I will not receive any allowance for heat until 2016/17.
    I was born 25/2/53 could you confirm this is correct. That makes me nearly 64 so it's not really as soon as you hit 60.

    Regards

      Age UK

      7th Apr 2014 Hi Paul

      It looks like you will qualify for the 2016-17 winter payment. Eligibility for the Winter Fuel Payment is linked to when you were born rather than your age, and the date changes every year.

      If you have any questions, you can call the winter fuel payments helpline on 08459 15 15 15.

      Best wishes

      Age UK
  40. Frances Valentine

    31st Mar 2014 My husband was born on 10th March 1952 so I believe he will qualify for Winter Fuel Payments this coming winter 2014-15.
    However I can only find information on applying if you were born before 5th January 1952.
    How and where can I apply for him?
    Many thanks

      Age UK

      1st Apr 2014 Hi Frances,

      You may not yet be able to apply for 2014-15. You should call the winter fuel payments helpline on 08459 15 15 15 and ask them when you need to apply.

      You usually fill out a claim form, which will be available on the Gov.UK website (https://www.gov.uk/winter-fuel-payment/overview)

      Best wishes,
      Age UK
  41. Bill Smith

    27th Mar 2014 Having read many of the comments on here, I was still confused as to why I can't claim winter fuel payment until I'm 63.

    I eventually found the following link to a parliamentary document:
    (http://www.parliament.uk/briefing-papers/SN06019.pdf)

    Within this I found the following explanation:

    The qualifying age for the Winter Fuel Payment was formerly 60, but from 2010 it began to increase in line with the State Pension age for women. It has been known for some time that the qualifying age would rise.

    If you follow the link above the full explanation and table of future qualifying dates can be found on pages 6/7.
  42. Bill Smith

    27th Mar 2014 Having read many of the comments on here, I was still confused as to why I can't claim winter fuel payment until I'm 63.

    I eventually found the following link to a parliamentary document:
    (http://www.parliament.uk/briefing-papers/SN06019.pdf)

    Within this I found the following explanation:

    The qualifying age for the Winter Fuel Payment was formerly 60, but from 2010 it began to increase in line with the State Pension age for women. It has been known for some time that the qualifying age would rise. The Labour Government first announced its intention to link eligibility to the State Pension age in 1999.19 The Social Fund (Winter Fuel Payment) Regulations 200020 were amended in 2009 to replace the reference to the age of 60 with “the qualifying age” for Pension Credit. Section 1(6) of the State Pension Credit Act 2002 links that the qualifying age for Pension Credit to women’s State Pension age. So any increase in the State Pension age for women automatically results in an increase in the qualifying age for the Winter Fuel Payment.

    If you follow the link above the full explanation and table of future qualifying dates can be found on pages 6/7.
  43. ANDREW HARRIS

    26th Mar 2014 I was born 15/1/1953. When would I expect a winter heating allowance?

    What date could I apply from ?

    Thank You.

      Age UK

      31st Mar 2014 Hi Andrew,

      It looks like you will qualify for the 2016-17 payment. If you have any questions, you can call the winter fuel payments helpline on 08459 15 15 15.

      Best wishes,
      Age UK
  44. Nick

    26th Mar 2014 It looks like from your chart that I will be entitled to hearing allowance for winter 2014/2015 when and how do I apply. Thank you

      Age UK

      26th Mar 2014 Hi Nick,

      You should call the winter fuel payments helpline on 08459 15 15 15 and ask them when you need to apply.

      You usually fill out a claim form, which will be available on the Gov.UK website (https://www.gov.uk/winter-fuel-payment/overview)

      Best wishes,
      Age UK
  45. adrienne

    25th Mar 2014 Trawled all through the internet to find out when I will be eligible for The Winter Fuel Allowance in vain but found the answer here. Thank you.

      Age UK

      26th Mar 2014 Hi Adrienne,

      We're glad that you found the information useful.

      Best wishes,
      Age UK
  46. t howison

    23rd Mar 2014 born 24 may 1952 will i ever get winter payment

      Age UK

      24th Mar 2014 Hi T Howison,

      You should qualify for 2014-2015.

      Please call the winter fuel payments helpline on 08459 15 15 15 and ask them to confirm when you will receive payment.

      Best wishes,
      Age UK
  47. Rhiannon Owen

    21st Mar 2014 Hi i was born on 17 november 1953, when will i be entitled to fuel psyment x

      Age UK

      21st Mar 2014 Hi Rhiannon,

      You can view future qualifying dates here: You can view all future qualifying dates here: http://www.eas.org.uk/page.php?id=3332

      Best wishes,
      Age UK
  48. mr johngriffiths

    15th Mar 2014 how do I change my address so will receive it this year I am still in work

      Age UK

      17th Mar 2014 Hi John,

      If you need to change any of your details, you should call the winter fuel payments helpline on 08459 15 15 15.

      Best wishes,
      Age UK
  49. Patrick Smith

    14th Mar 2014 I was born March 1952 so will qualify 2014/2015 winter. When do I need to apply ?

      Age UK

      17th Mar 2014 Hi Patrick,

      You need to claim Winter Fuel Payment if you’ve not had it before and either of the following apply:

      -you don’t get benefits or a State Pension

      -you only get Housing Benefit, Council Tax Reduction or Child Benefit.

      Otherwise, you should receive your payment automatically when you qualify.

      If you have any questions, you should call the winter fuel payments helpline on 08459 15 15 15.

      Best wishes,
      Age UK
  50. DAVE CALDERWOOD

    13th Mar 2014 WHY DOES THE "YEAR" OF WINTER FUEL PAYMENTS KEEP CHANGING,I AM 62 THIS YEAR I WAS BORN ON 19.08.1952 AND QUALIFY FOR THE PAYMENTS,THATS TWO YEARS I HAVE MISSED OUT ? LOOKING AT YOUR CHART I WILL HAVE TO WAIT TILL 2015 / 2016 CAN I GET BACK THE PAYMENTS FOR THE FOUR YEARS ? I WILL HAVE MISSED OUT ON ???
    DAVE
  51. bob saunders

    9th Mar 2014 I was born 27th Sept 1953 when would I be entitled to claim inter fuel allowance.
    I understood that I was entitled once I reached the age of 60

      Age UK

      10th Mar 2014 Hi Bob,

      You can view all future qualifying dates here: http://www.eas.org.uk/page.php?id=3332

      Best wishes,
      Age UK
  52. james nash

    9th Mar 2014 i have been trying since october to find out when i will receive my money i was told my form has been processed and sent to head office then iwas told i should bee paid on january now i have been told june what is going on can you help me

      Age UK

      10th Mar 2014 Hi James,

      Sorry to hear that you have been having problems.

      We suggest that you call the winter fuel payments helpline on 08459 15 15 15 and ask them to explain your situation.

      Best wishes,
      Age UK
  53. Joan Wilkes

    8th Mar 2014 Does some on at the age of 60 years old and in full time employment qualify foe winter fuel help?
  54. Joan

    8th Mar 2014 Does some on at the age of 60 years old and in full time employment qualify foe winter fuel help?

      Age UK

      10th Mar 2014 Hi Joan,

      The winter fuel payment is not means-tested – so it doesn’t matter whether you are working, claiming other benefits, or if you have lots of savings.

      The only qualifying criteria for this year is that you need to be born on or before 5 January 1952.

      For more information, please call the winter fuel payments helpline on 08459 15 15 15.

      Best wishes,
      Age UK
  55. david eden

    7th Mar 2014 I was born January 18 1955 when will I be eligible

      Age UK

      10th Mar 2014 Hi David,

      You can find future qualifying dates here:
      http://www.eas.org.uk/page.php?id=3332

      Best wishes,
      Age UK
  56. Gary Tizard

    24th Feb 2014 I was born on the 24-10-1953 i understand I am not eligible for winter fuel payment until 2018 when I will be 65 how can it be right that someone who was born a year or so earlier gets it at 60 years old,how can they need it anymore than I do at 60
  57. Mr. S.Sidhu

    24th Feb 2014 Please send me claim form for winter fuel payment. I am claiming for the first time.

      Age UK

      25th Feb 2014 Hi Mr. Sidhu,

      You need to obtain the claim form from the Gov.uk website: https://www.gov.uk/winter-fuel-payment/how-to-claim

      If you have any questions, please call teh winter fuel payments helpline on 08459 15 15 15.

      Best wishes,
      Age UK
  58. j.trewin

    24th Feb 2014 i was born on june 22 1952 when will i receive a winter fuel payment

      Age UK

      25th Feb 2014 Hi J. Trewin,

      It looks like you qualify for the winter fuel payment for 2014-15.

      Please call the the winter fuel payments helpline on 08459 15 15 15, and ask them to explain when you will receive payment.

      Best wishes,
      Age UK
  59. Mary

    19th Feb 2014 My date of birth is 9th January 1952 and I see from your qualifying table that I will qualify for my winter fuel allowance for Winter 2014-2015. Am I still able to claim this if I am not drawing my state pension yet and do I need to submit a claim or is this paid automatically.

      Age UK

      25th Feb 2014 Hi Mary,

      You need to claim Winter Fuel Payment if you’ve not had it before and either of the following apply:

      -you don’t get benefits or a State Pension

      -you only get Housing Benefit, Council Tax Reduction or Child Benefit

      If you need to submit a claim, you can find the claim forms here: https://www.gov.uk/winter-fuel-payment/how-to-claim

      If you have any questions, you can call the winter fuel payments helpline on 08459 15 15 15.

      Best wishes,
      Age UK
  60. Frank

    14th Feb 2014 After looking at your qualifying year table my date of birth is 19/10/1953 does this mean I will have to wait till I am 66 before I can claim heating allowance ,

      Age UK

      14th Feb 2014 Hi Frank,

      These are estimated dates for future payments. At the moment, it looks like you won't qualify until 2016-17 unfortunately.

      Please call our free advice line on 0800 169 65 65 if you would like advice on other ways of keeping warm in winter.

      Best wishes,
      Age UK
  61. Mike Martin

    6th Feb 2014 Please advise which Web site for Winter fuel payments? Many thanks

      Age UK

      6th Feb 2014 Hi Mike,

      You can claim for winter fuel payments here: https://www.gov.uk/winter-fuel-payment/how-to-claim

      Best wishes,
      Age UK
  62. B.M. MacDermott

    5th Feb 2014 I was refused the winter fuel allowance because I left the UK before1993. There is nothing on your web site about this ruling. Please give details.
    BMD
    5th Feb 2014

      Age UK

      6th Feb 2014 Hi B.M MacDermott,

      If you move abroad, you might still be eligible for the Winter Fuel Payment - but only if you already qualified before you left the UK and if you move to either Switzerland or a country in the so-called European Economic Area.

      If for example, you moved to an EEA country when you were 58 and so did not qualify for the payment, you will not be entitled to claim the Winter Fuel Payment when you reach 60.

      The International Pension Centre handles all payments outside the UK. The address is:

      International Pension Centre
      Tyneview Park
      Newcastle Upon Tyne
      NE98 1BA
      United Kingdom

      For more information, you can call the winter fuel payments helpline on 08459 15 15 15.

      Best wishes,
      Age UK
  63. B.M. MacDermott

    5th Feb 2014 I was refused the winter fuel allowance because I left the UK before1993. There is nothing on your web site about this ruling. Please give details.
    BMD
  64. Jenny Shale

    4th Feb 2014 I was born 08/04/1954 When am I entitled to winter fuel allowance. I thought it was 60 and over but looking at the chart it would appear not.

      Age UK

      4th Feb 2014 Hi Jenny,

      It depends on when you were born. You can find future qualifying dates here: You can find all future qualifying dates here:
      http://www.eas.org.uk/page.php?id=3332

      Best wishes,
      Age UK
  65. S rush

    3rd Feb 2014 I was born 11june1954 when wil I get my heating payment

      Age UK

      4th Feb 2014 Hi S. Rush,

      You can find all future qualifying dates here:
      http://www.eas.org.uk/page.php?id=3332

      Best wishes,
      Age UK
  66. Thomas Schofield

    1st Feb 2014 Husband 80, I'm 75, we chose to live in Spain for health reasons, we have official residential status, we have obeyed the law in every way all our friends and acquaintances in the same status received the winter fuel allowance, why have we not received ours or. Been advised to fill in yet another form?
    ALSO, we need a number which is not either 0800 or 0845 to call them from abroad.

      Age UK

      3rd Feb 2014 Hi Thomas,

      This page provides information about Winter Fuel Payments for people who live abroad: http://www.dwp.gov.uk/international/benefits/winter-fuel-payments/.

      Alternatively, you can call +44 191 21 87777 for more information.

      Best wishes,
      Age UK
  67. Thomas Schofield

    1st Feb 2014 Husband 80, I'm 75, we chose to live in Spain for health reasons, we have official residential status, we have obeyed the law in every way all our friends and acquaintances in the same status received the winter fuel allowance, why have we not received ours or. Been advised to fill in yet another form?
  68. David Bell

    30th Jan 2014 Am i intitled to receive heating allowance, my date of birth is 28-06-51 and my wife date of birth is 01-12-53

      Age UK

      31st Jan 2014 Hi David,

      You are most likely to be eligible for winter fuel payment, as you were born before 05-01-52.

      If you would like help with applying, you can call the winter fuel payments helpline on 08459 15 15 15.

      Best wishes,
      Age UK
  69. GERALDINE FARROW

    28th Jan 2014 i HAVE BEEN TOLD IF OVER 60 HEATING ALLOWANCE, MY BIRTH DATE 04/10/1952 SO AM 61. ALL ONLINE FORMS SAY IF BORN BEFORE 5.JANUARY 1952 APPLY. How does this work as I am 61 years old born 04/10/1952 so date is not for 60 year olds on dwp site and form please send me details as dont understand cant sign form at bottom either.

      Age UK

      29th Jan 2014 Hi Geraldine,

      To qualify for winter fuel allowance, you need to be born on or before 5th January 1952.

      You can read the qualifying criteria here: https://www.gov.uk/winter-fuel-payment/eligibility

      If you would like to know more, you can call the winter fuel payments helpline on 08459 15 15 15.

      Best wishes,
      Age UK
  70. Joanne oconnell

    24th Jan 2014 My dad is a pensioner and has not recieved his heating payment for 2012 and 2013 but was payed previously why is he not getting this payment regularly he gets confused with trying to sort this problem out and just says don't worry but I'm not happy as it's money that he is entitiled too and I don't want him worrying that he can't have heating on due to the cost. Who should I speak to ????

      Age UK

      27th Jan 2014 Hi Joanne,

      Please call the winter fuel payments helpline on 08459 15 15 15, and ask them to explain why your dad is not receiving his payments.

      They should tell you what your dad is entitled to and when he will receive the payments.

      Best wishes,
      Age UK
  71. geoff davey

    24th Jan 2014 my date of birth is april 22nd 1952 can i claim for nter cold wether allowance and how do i do it

      Age UK

      24th Jan 2014 Hi Geoff,

      To qualify for winter fuel payment this year, you need to be born on or before 5th January 1952. You can read qualifying dates for the future in the table at the bottom of our blog post.

      You can find all the information about how to claim here: https://www.gov.uk/winter-fuel-payment/how-to-claim

      Or you can call the winter fuel payments helpline on 08459 15 15 15.

      Best wishes,
      Age UK
  72. geoff davey

    24th Jan 2014 my date of birth is april 22nd 1952 can i claim for nter cold weather allowance payment and how do i do it
  73. ian irvine

    23rd Jan 2014 I haven't received my winter fuel allowance for this year. My wife received hers on the 26th November.

      Age UK

      23rd Jan 2014 Hi Ian,

      If you have a query about your winter fuel allowance payment, you can call the Winter Fuel Payments helpline on 08459 15 15 15, and ask them to explain why you haven't been paid.

      Best wishes,
      Age UK
  74. Tony kelly

    22nd Jan 2014 Can anyone tell me why if you are born in late 1953 the winter fuel allowance is put back 4 times in one year that is a 4 year delay totally disproportionate to the twice a year before 1953 and once a year subsequently those of us born after 5/11/1953 lose 8 years allowance against someone born 22 months before it not only makes no sense it is totally unfair
  75. dawn

    20th Jan 2014 hi i know someone that is living in a care home should they still received the winter fuel allowance, if so should it be claimed by the home or the person living in the home.

      Age UK

      20th Jan 2014 Hi Dawn,

      This depends on the circumstances of the person in the care home. For example, it depends when they were born and if they receive any other benefits.

      We have explained this under point number 7 in the blog post above.

      If you need further information, may I suggest calling the Winter Fuel Payments helpline on 08459 15 15 15?

      Best wishes,
      Age UK
  76. James hayde

    17th Jan 2014 Can I claim winter fuel benefits.

      Age UK

      20th Jan 2014 Hi James,

      To qualify for winter fuel payments this year, you need to be born on or before 5th January 1952.

      To see the qualifying dates for future years, please read the table at the bottom of the above blog post.

      Best wishes,
      Age UK
  77. Lorna Farrow

    16th Jan 2014 I was born 28th February 1952 when do I qualify for winter fuel payment

      Age UK

      20th Jan 2014 Hi Lorna,

      According to the current qualifying dates, it looks like you will qualify for the 2014-15 payments.

      For more information you can call the Winter Fuel Payments helpline on 08459 15 15 15.

      Best wishes,
      Age UK
  78. dorothy mcqueeney

    14th Jan 2014 I was 60 in November 2013 when do I get a winter fule payment I beleaved it was 60 .

      Age UK

      20th Jan 2014 Hi Dorothy,

      To qualify for winter fuel payment for 2013-14 you need to be born on or before January 5th 1952.

      To read the qualifying dates for future years, please see the table at the end of our blog post above.

      Best wishes,
      Age UK
  79. bob cloney

    11th Jan 2014 my birthday is 25/02/1954 .will I stay warmer than a person born in 1951 when they are 60 and I am 60 its still as cold ?

      Age UK

      13th Jan 2014 Hi Bob,

      We're sorry that you are not eligible for Winter Fuel Payments at the moment.

      May I suggest calling our free Advice Line on 0800 169 65 65?

      Our experts will be able to advise you on other help you may be eligible for, and give you information on other ways to keep warm.

      Best wishes,
      Age UK
  80. michael wallace

    6th Jan 2014 do I read this right my date of birth is 28/12/52 so I wont be eligible until 15/16

      Age UK

      9th Jan 2014 Hi Michael,

      Yes, according to the current guidelines, that's correct.

      May I suggest calling our free Advice Line on 0800 169 65 65? Our experts will be able to advise you on other help you may be eligible for.

      Best wishes,
      Age UK
  81. Helen

    4th Jan 2014 Last Summer I was sent a letter to say that my winter fuel payments would no longer be paid by cheque and asking for my bank details so it could be paid to me directly into my bank account in future. I did not send my bank account details until November and have heard nothing since. When will the payment go into my account and why has no one confirmed receipt of my bank account details. Could it be because I sent the reply late and does that mean I might not get my wfp this Winter?

      Age UK

      7th Jan 2014 Hi Helen,

      Please call the Winter Fuel Payments helpline on 08459 15 15 15. They will be able to tell you when/how your payment will be made.

      Best wishes,
      Age UK
  82. Roy

    3rd Jan 2014 I was born 15 04 1952 when will I get heating allowance
  83. Alan Coates

    2nd Jan 2014 My wife and I both live in ROI. We have lived here for 12 years and both claim UK state pensions. Last year we received £200 each as winter fuel payment. This year my wife received the payment and I did not. Is this right? Our pensions are paid separately.

      Age UK

      2nd Jan 2014 Hi Alan,

      If you're unsure about what you are entitled to receive, please call the Winter Fuel Payments helpline on 08459 15 15 15 and ask them to explain your payments.

      Best wishes,
      Age UK
  84. Chris

    30th Dec 2013 My mother died in Oct aged 82 (she had been in hospital since the middle of Aug) I have had a letter from the DWP asking if I would like to claim her winter fuel allowance is this correct?

      Age UK

      2nd Jan 2014 Hi Chris,

      May I suggest calling our free Advice Line on 0800 169 6565?
      Our experts will be able to clarify this for you.

      Best wishes,
      Age UK
  85. Marion Jewell

    27th Dec 2013 My husband is 80 and gets £300 but when I qualify next year, and as I do not claim any benefits, this will be reduced to £250 between us? Where is the sense in that?

      Age UK

      2nd Jan 2014 Hi Marion,

      Please call the Winter Fuel Payments helpline on 08459 15 15 15 and ask them to explain what you are entitled to, and why the payment will be reduced.

      Best wishes,
      Age UK
  86. mim albon

    21st Dec 2013 i was born july 5th 1952 will i get help with heating

      Age UK

      2nd Jan 2014 Hi Mim,

      Yes, you will qualify for winter 2014/15.

      Best wishes,
      Age UK
  87. Kishore Pandya

    19th Dec 2013 I have not received heating payment yet this winter
    my wife get state pension and I am 64 and will be 65 in
    May14 ,they stop my pension credit will I get fuel payment or not?

      Age UK

      2nd Jan 2014 Hi Kishore,

      Please call the Winter Fuel Payments helpline on 08459 15 15 15 and ask them to explain your payments.

      Best wishes,
      Age UK
  88. Marian Cuthell

    19th Dec 2013 My date of birth is 10 September 1952. Please could you inform me if I was entitled to the Winter Fuel Payment fo 2012-13, because I do not have the "Must be born on or before this date to qualify" date details.

    Could you also advise if it is one payment per person (ie husband and wife) in the household, or one payment per household.

    Thanking you in anticipation, Marian

      Age UK

      19th Dec 2013 Hi Marian,

      The qualifying date for 2012-13 was 5th July 1951.

      How much you will be paid depends on your circumstances, you can call the winter fuel payment helpline on 08459 15 15 15 if you have any questions.

      Best wishes,
      Age UK
  89. Irene

    13th Dec 2013 Do you get winter payment if your on high rate DLA?...

      Age UK

      13th Dec 2013 Hi Irene,

      If you were born before 5 January 1952, then you should qualify for winter fuel payment.

      You can call the winter fuel payment helpline on 08459 15 15 15 if you need any more information.
  90. e black

    9th Dec 2013 I think disabled should receive the winter fuel allowance as the cold could kill them
  91. John fleck

    9th Dec 2013 I was born on 15/03/1952, making me 61 years old.I could not claim last year,because I was not 60 in that January.now that I am 61 why can not get the over 60s fuel allowance this year.Have the government who are going to get a 11% pay rise moved the goal post again.

    Best regards

    John fleck VC (very cross)
  92. David Oliver

    6th Dec 2013 Born Oct 23 1953 when (if ever) do i qualify for winter fuel payments. Not on any benefits.

      Age UK

      6th Dec 2013 Hi David,

      Here is a table that gives all of the expected qualifying dates for the future: http://www.eas.org.uk/page.php?id=3332
  93. Godwin Onobrara

    5th Dec 2013 I born 21/01/48 when do I get my heating benefit.
  94. jacqui stupart

    5th Dec 2013 Seems yet again we are being our age group are missing out. Previously our friends and relatives who reachef the age if 60 received winter fuel payments. Have now seem that even in 2018 when i will be 64 i still will no receive this. Unfair or what.
  95. Diane

    4th Dec 2013 Both my husband and I were born before 5th Jan 1952, and on the relevant date (16th-22nd September 2013) my husband was on income based ESA. In October 2013 we changed to pension credit, what amount of winter fuel allowance are we entitled to?
  96. caroline

    2nd Dec 2013 Just had a look at ease.org.uk and the last date reads 1969 rather than 1959, hope this is some mistake! :/
  97. George Ridley

    28th Nov 2013 Thank you for your advice. I have done as you suggested
    and received an assurance that my payment will be sent
    at the correct time and at the correct amount. The person I spoke to (Carol) was able to look at my records and confirmed that this was on my account. I think that whoever I spoke to recently needs some "staff training"
    George Ridley.

      Age UK

      28th Nov 2013 Hi George,

      I'm glad that you managed to get this sorted out.

      Best wishes,
      Age UK
  98. c oxtoby

    28th Nov 2013 my husband has just had his winter fuel payment cut back £100.00 they said it is a shared I have just turn 60 in November but I don't think I get my £100 this year do I .....if I don't why have they cut his?

      Age UK

      2nd Dec 2013 Hi C Oxtoby,

      You should call the Winter Fuel Payments helpline on 08459 15 15 15. Ask them to explain what you are entitled to and why they have reduced your husband's payment.

      Best wishes,
      Age UK
  99. George Ridley

    28th Nov 2013 As I did not get the correct winter fuel payment for last winter until the end of February 2013, I have asked if they would confirm that their records are correct for this years payment. I have been told to wait until Christmas Eve., and contact them then.This seems stupid as they will not be working over Christmas/New year. I am not asking for money, all I want to know is have they got their records correct this time. Can you help me please?

      Age UK

      28th Nov 2013 Hi George,

      Sorry to hear you've been having problems with this.

      You should get a letter telling you how much you’ll get and an estimated payment date.

      Most payments are made automatically between November and December. You should get your money by Christmas 2013.

      I would suggest calling them again and pointing out that last year you didn't receive you fuel payment until February.

      If you haven't received a letter with an estimated payment date then ask them to send you one, and stress that you are worried about not receiving the payment in time.

      You should also ask if their helpline (08459 15 15 15) will be open over the Christmas holidays.

      Good luck
      Age UK
  100. g watson

    26th Nov 2013 i was born on 25 02 1957 what age will i recieve winter fuel allowance

      Age UK

      26th Nov 2013 Hi G.Watson,

      Here is a table that gives all of the expected qualifying dates for the future: http://www.eas.org.uk/page.php?id=3332

      If you would like advice on keeping warm this winter please call our free Advice Line on 0800 169 6565
  101. j fidler

    26th Nov 2013 I think it is terrible that some people have to wait until they are 65 before they can receive winter fuel allowance,before long you won't get it at all everyone should be treat the same. If we stopped giving to foreigners then there might be money for people who have worked all there life here,and pay taxes
  102. Andrew Rice

    25th Nov 2013 How can the government justify delaying the allowances for some people until they are 66 when the allowance was set up to help those over 60. I was born 07/11/1953 and by the look of your chart that seems to be what is happening to me and quite a lot of others I presume. And WHY are people who live abroad entitled to this payment . They live there to escape the cold Most of us cannot afford to move abroad
  103. Elizabeth Seed

    24th Nov 2013 I get my first state pension the first week in December but I am not sure if I am entitled to the heating allowance as I was born on 21st January 1952 and it states that you have to be born before 5th January 1952. Can you tell me the answer to this please? I understood that once you were in receipt of your state pension you qualified for the heating allowance.
  104. Elizabeth Seed

    24th Nov 2013 I get my first state pension the first week in December but I am not sure if I am entitled to the heating allowance as I was born on 21st January 1952 and it states that you have to be born before 5th January 1952. Can you tell me the answer to this please?

      Age UK

      26th Nov 2013 Hi Elizabeth,

      Unfortunately you won't qualify this year as you need to have been born before 5th January 1952.

      If you would like some advice on other ways to keep warm this winter, please call our free Advice Line on 0800 169 6565.
  105. brian Guy

    23rd Nov 2013 I am a 88 year old war pensioner, and my wife is 81 Do we both qualify for the winter fuel paymens6y and how much please?
    Brian

      Age UK

      26th Nov 2013 Hi Brian,

      You are both over the qualifying age, however the amount that you qualify for depends on your circumstances.

      Please take a look at the table above which explains what you will qualify for.

      If you are still unsure, you can call the Winter Fuel Payments helpline on 08459 15 15 15.
  106. brian Guy

    23rd Nov 2013 I am a 88 year old war pensioner, and my wife is 81 Do we both qualify for the winter fuel payments and how much please?
    Brian
  107. carol freeland

    23rd Nov 2013 i have not recieved any letter yet about my winter payment when can expect to hear

      Age UK

      26th Nov 2013 Hi Carol,

      Most payments are made automatically between mid November and December. You should get your money by Christmas 2013.

      If you are still concerned, you can call the Winter Fuel Payment helpline on 08459 15 15 15 and they will be able to advise you.
  108. judith armstrong

    23rd Nov 2013 i will be 62 in january, i have severe arthritis, all over my body, i could only claim sick for a year, then i got nothing as i hadnt worked year before, i cant claim benefits for same reason, so i have had nothing for 2 years, i now get pension, i feel the cold with the arthritis, is there any heating allowance i can get, or is this only for people who havent worked aswell apart from elderly.
  109. Debbie Evans

    23rd Nov 2013 My husband was born 1949 and has been receiving Winter fuel allowance of £200pa for several years. (Iam just 60yrs & not in receipt of a pension or UK benefits) We have lived in Spain since 2011 and he received it as normal in 2011 & 2012. He received this years payment direct into bank account yesterday but only £100. We have not yet received any written explanation. Can you explain why please?
  110. ALAN LITCHFIELD

    22nd Nov 2013 Is there a date when this is paid

      Age UK

      22nd Nov 2013 Hi Alan,
      Most payments are made automatically between mid November and December. You should get your money by Christmas 2013. You will receive a notification letter giving you an estimated payment date.
  111. david gardner

    21st Nov 2013 I was born 11 12 1953 when do I qualify for winter fuel payment

      Age UK

      22nd Nov 2013 Hi David,
      Here is a table that gives all of the expected qualifying dates for the future: http://www.eas.org.uk/page.php?id=3332

      If you would like advice on keeping warm this winter please call our free Advice Line on 0800 169 6565
  112. Stephen Harrison

    20th Nov 2013 I have today received a winter fuel payment of only £100. I was born 06/07/1951. I am retired but not in receipt of any benefits. I live with my wife who will not qualify until next year. I understood that I would receive £200. Is there any reason for the underpayment or could it simply be an error.

      Age UK

      20th Nov 2013 Hi Stephen,

      You can call the Winter Fuel Payments helpline on 08459 15 15 15 to find out exactly how much you should be receiving.
  113. SK. Oldham

    19th Nov 2013 My 76 year old wife has been sectioned under the Mental Health Act with advanced Alzheimer's and now lives permanently in a care home. Will she continue to receive WFA ?

      Age UK

      19th Nov 2013 Dear SK. Oldham,

      If your wife qualifies and lives in a care home and doesn't receive certain benefits (listed in the table above), then she will continue to receive WFA. If you're still unsure, may I suggest calling our free Advice Line on 0800 169 6565?
  114. rosemary robson

    14th Nov 2013 I am 58 and on esa and dla. Lowere rate care allowance and highest rate mobility allowance. My husband is 61 but still working. Can we claim any help with winter heating allowance or cold weather payments. We live in a very high, cold area in the north east.

      Age UK

      15th Nov 2013 Hi Rosemary,

      Please see the table at the bottom of the blog post, this gives you the date you would need to have been born in order to qualify.

      If you're still unsure, you can call our advice line free on 0800 169 6565 and our experts will be able to help you.
  115. gill nickson

    14th Nov 2013 I was born on 24.06.1953, when can I claim Winter Fuel Payments.? My husband is classed as having 'limited capacity for work' but does not receive any benefits as I am still working full time. Will this affect my claim for Winter Fuel Payments?

      Age UK

      15th Nov 2013 Hi Gill,

      Please see the table at the bottom of the blog post, this gives you the date you would need to have been born in order to qualify.

      Winter Fuel Payment is not means tested so your income won't affect your eligibility.

      Can we suggest you call our free Advice Line on 0800 169 6565 and talk to an adviser?
  116. David Hope

    14th Nov 2013 My concern is for my mother who is disabled born 4/12/52. I often go and find her in the freezing cold with her thermometer reading in danger of hyperthermia afraid to put the heating on she is in receipt of all available benefits. Every year the qualifying date changes is she entitled to WFA or not?

      Age UK

      14th Nov 2013 Hi David,
      To qualify, your mother would need to have been born before 05\01\1952.

      Please get in touch with us so that we can help. You can call our advice line for free on 0800 169 6565. We may also be able to put your mother in touch with her local Age UK who may offer services that can be of benefit.
  117. geoff steele

    12th Nov 2013 I was born on the 17th january 1953,when can I apply for the winter fuel payment

      Age UK

      14th Nov 2013 Hi Geoff,

      Thank you for your comment. We have added a table to the bottom of the blog post above, which shows you the date you will qualify in future.
  118. geoff steele

    12th Nov 2013 I was born on the 17th january 1953,when can I apply for the winter fuel payment.
  119. John Kelly

    11th Nov 2013 OK I know that for some obscure reason that if you were not born before 5 Jan 1952 you wont qqualify for the winter fuel alowance this year, my question is, when will people born after this date (who are above 60 yrs of age) be able to get winter fuel payment ?

      Age UK

      14th Nov 2013 Hi John,

      Thank you for your comment. We have added a table to the bottom of the blog post above, which shows you the date you will qualify in future.
  120. Helen niblock

    6th Nov 2013 My combi boiler is at least 15-20years old how do I apply for a grant to get new one I am 74years old.

      Age UK

      6th Nov 2013 Hi Helen,

      Please call our free advice line on 0800 169 65 65 and our experts will be able to advise you on what help is available to you.
  121. RANJIT SINGH PURI

    5th Nov 2013 I was 60 on 6th April, 2012 (Born 6.4.1952) but did not receive any information from the government about my Winter Allowance and now I am 61 and will be 62 yrs old on 6th April 1952. Information provided by you that person born on or before 5th January, 1951 is eligible for winter allowance. Does it mean I do not qualify even though I am 61 +.

      Age UK

      6th Nov 2013 Hi Ranjit,

      Correct - you need to be born on or before the 5th of January 1952.

      So unfortunately you won't qualify. You can call our free advice line on 0800 169 6565 to find out more or find other ways of keeping warm and reducing your fuel bills.
  122. Daphne Ball

    4th Nov 2013 I am 83 and live alone as my husband is in a care home. I understand that he should receive £ 150 winter fuel payment. Should I receive £ 150 or £ 300 winter fuel payment ?

      Age UK

      5th Nov 2013 Hi Daphne,

      Please call our advice line free on 0800 169 65 65. Our experts will be able to advise you on how much you should be receiving, based on your situation.
  123. jane wilson

    1st Nov 2013 I work but am in receipt of state pension will I get winter fuel payment automatic or do I have to apply

      Age UK

      4th Nov 2013 Hi Jane,

      You need to claim Winter Fuel Payment if you’ve not had it before and either of the following apply:

      -you don’t get benefits or the State Pension

      -you only get Housing Benefit, Council Tax Reduction, or Child Benefit

      Find out more here: http://www.nidirect.gov.uk/winter-fuel-payment-you-have-not-received-it-before

      Or call our free advice line on 0800 169 6565 to find out more or find other ways of keeping warm and reducing your fuel bills.
  124. Fred Beach

    31st Oct 2013 Is it right that if you filled in a form and claimed last year, that you don't have to re-apply this year, the payment will go ahead.

      Age UK

      1st Nov 2013 Hi Fred,
      If you received a Winter Fuel Payment last year and you still qualify, you should get your Winter Fuel Payment automatically this year. You do not need to claim again.
  125. Colin Wren

    28th Oct 2013 Many of the questions here are not answered. People who were sixty this year are keen to calculate their future living costs by calculating heating cost benefits and would like to know how old they will have to be to receive it. The nature of your response implies we are not entitled is this correct. (no stock answers please).

      Age UK

      6th Nov 2013 Hi Colin,

      Thank you for contacting us.

      Sorry if you feel the answers have been unclear. To clarify - you only qualify for winter fuel allowance if you were born on or before 5 January 1952.

      You can read more about this on the Gov.UK website: https://www.gov.uk/winter-fuel-payment

      If you would like some advice on other ways of keeping warm and reducing your fuel bills, please call our free advice line on 0800 169 65 65.
  126. nigel

    26th Oct 2013 I qualify and have for several years for the winter fuel payment, my question is what happens if I were to die say in the December which is well after the qualifying week in September, could the allowance be claimed back ?
  127. nigel

    26th Oct 2013 I qualify and have for several years for the winter fuel payment, my question is what happens if I were to die say in the December which is well after the qualifying week in September, could the allowance be claimed back ?

      Age UK

      4th Nov 2013 Hi Nigel,

      Thank you for your comment. Please call our free advice line on 0800 169 6565 and they will be able to advise you on this.
  128. sue lester

    24th Oct 2013 it was very informative. could you please tell me if i have to apply for heating allowance, or will i be notified. my bith date is 17/12/1952.

      Age UK

      24th Oct 2013 Hi Sue,

      You need to claim Winter Fuel Payment if you’ve not had it before and either of the following apply:

      -you don’t get benefits or the State Pension

      -you only get Housing Benefit, Council Tax Reduction, or Child Benefit

      Find out more here: http://www.nidirect.gov.uk/winter-fuel-payment-you-have-not-received-it-before

      Or call our free advice line on 0800 169 6565 to find other ways of keeping warm and reducing your fuel bills.
  129. bryan muers

    23rd Oct 2013 thank you
  130. Lynne

    21st Oct 2013 Born 23 march 1952 can I claim wfa

      Age UK

      24th Oct 2013 Hi Lynne,

      Only people born on or before 5 January 1952, are eligible for the winter fuel allowance.

      Call our free advice line on 0800 169 6565 to find other ways of keeping warm and reducing your fuel bills.
  131. Paul Williams

    21st Oct 2013 my partner received the wfa last year , and to my surprise they paid myself £100, is this correct or should I inform the dwp

      Age UK

      15th Nov 2013 Hi Paul,

      If you're unsure how much you should reveive, may we suggest calling our free Advice Line on 0800 169 6565?

      Our experts will be able to advise you.
  132. Melvyn L bell

    20th Oct 2013 I was born on 20-October-1952 when will i qualify for the Winter Fuel payment.

    Thank you

      Age UK

      24th Oct 2013 Hi Melvyn,

      People born on or before 5 January 1952 can clain winter fuel allowance.

      You need to claim Winter Fuel Payment if you’ve not had it before and either of the following apply:

      -you don’t get benefits or the State Pension

      -you only get Housing Benefit, Council Tax Reduction, or Child Benefit

      Find out more here: http://www.nidirect.gov.uk/winter-fuel-payment-you-have-not-received-it-before

      Or call our free advice line on 0800 169 6565 to find other ways of keeping warm and reducing your fuel bills.
  133. Christine Fullen

    20th Oct 2013 I was born 9th July 1953 can you advise me if and I will eligible for Winter Fuel allow
    ance.

    Thank you

    C. Fullen

      Age UK

      24th Oct 2013 Hi Christine,

      Only people born on or before 5 January 1952, are eligible for the winter fuel allowance.

      Call our free advice line on 0800 169 6565 to find other ways of keeping warm and reducing your fuel bills.
  134. Sally Moss

    19th Oct 2013 I was born in August 1952 will I be eligible for the heating allowance next year as I will be getting my state pension from November 2014

      Age UK

      24th Oct 2013 Hi Sally,

      People born on or before 5 January 1952, are eligible for the winter fuel allowance.
      Call our free advice line on 0800 169 6565 to find other ways of keeping warm and reducing your fuel bills.
  135. MR PJ PARROTT

    19th Oct 2013 I WILL BE 61 ON 25 OCTOBER 2013 WHEN WILL I QUALIFY FOR WINTER FUEL ALLOWANCE PLEASE ADVICE

      Age UK

      24th Oct 2013 Hi PJ Parrott,

      People born on or before 5 January 1952, are eligible for the winter fuel allowance.

      Find out more here: http://www.nidirect.gov.uk/winter-fuel-payment-you-have-not-received-it-before

      Or call our free advice line on 0800 169 6565 to find other ways of keeping warm and reducing your fuel bills.
  136. maryann paice

    15th Oct 2013 i was 60 on july 14 2053 when will i qualify for winter fuel allowance please advice

      Age UK

      24th Oct 2013 Hi Maryann,

      People born on or before 5 January 1952 can claim winter fuel allowance.

      You need to claim Winter Fuel Payment if you’ve not had it before and either of the following apply:

      -you don’t get benefits or the State Pension

      -you only get Housing Benefit, Council Tax Reduction, or Child Benefit

      Find out more here: http://www.nidirect.gov.uk/winter-fuel-payment-you-have-not-received-it-before

      Or call our free advice line on 0800 169 6565 to find other ways of keeping warm and reducing your fuel bills.
  137. maryann paice

    15th Oct 2013 i was 60 on july 14 1953 when will i qualify for winter fuel allowance please advice
  138. maryann paice

    15th Oct 2013 i was 60 on july 14 2013 when will i qualify for winter fuel allowance please advice
  139. al

    13th Oct 2013 I was born in february 1952 can I get the allowance

      Age UK

      24th Oct 2013 Hi Al,

      People born on or before 5 January 1952 can claim winter fuel allowance.
      You need to claim Winter Fuel Payment if you’ve not had it before and either of the following apply:

      -you don’t get benefits or the State Pension

      -you only get Housing Benefit, Council Tax Reduction, or Child Benefit

      Find out more here: http://www.nidirect.gov.uk/winter-fuel-payment-you-have-not-received-it-before

      You can also call our free advice line on 0800 169 6565 to find other ways of keeping warm and reducing your fuel bills.
  140. NICHOLAS JOHN BOWEN

    11th Oct 2013 Hi,
    I am 60 on 7/05/20013 when will I qualify for the winter fuel allowance? 2013/2014 OR 2014/2015???
    Please advice.

    Regards
    Nick

      Age UK

      24th Oct 2013 Hi Nicholas,

      People born on or before 5 January 1952 can claim winter fuel allowance.

      You need to claim Winter Fuel Payment if you’ve not had it before and either of the following apply:

      -you don’t get benefits or the State Pension

      -you only get Housing Benefit, Council Tax Reduction, or Child Benefit

      Find out more here: http://www.nidirect.gov.uk/winter-fuel-payment-you-have-not-received-it-before

      Or call our free advice line on 0800 169 6565 to find other ways of keeping warm and reducing your fuel bills.
  141. Carol simpson

    6th Oct 2013 So the goal post has moved again. I have just turned 60, worked since I was 15. No pension, no bus pass and no winter fuel payment. I was widowed 7 yrs ago and my poor husband never got his pension, he was 63. I would so love to retire but I have to work full time in order to live as I would get nothin. I often wonder is it worth it.

      Age UK

      24th Oct 2013 Hi Carol,

      If you call our free advice line on 0800 169 6565 they will be able to talk you through any help that you may be eligible for and help you to apply for this.
  142. pam bood

    6th Oct 2013 can you please explain why if you are over 60 you do not automatically get this allowance reading all the information i cannot see how i qualify for this dob 26.6.53
    -

      Age UK

      24th Oct 2013 Hi Pam,

      People born on or before 5 January 1952 can claim winter fuel allowance.

      You need to claim Winter Fuel Payment if you’ve not had it before and either of the following apply:

      -you don’t get benefits or the State Pension

      -you only get Housing Benefit, Council Tax Reduction, or Child Benefit

      Find out more here: http://www.nidirect.gov.uk/winter-fuel-payment-you-have-not-received-it-before

      Or call our free advice line on 0800 169 6565 to find other ways of keeping warm and reducing your fuel bills.
  143. cathleen patricia wild

    26th Sep 2013 can i claim my wfp born march 1952

      Age UK

      24th Oct 2013 Hi Cathleen,

      People born on or before 5 January 1952 can claim winter fuel allowance.

      You need to claim Winter Fuel Payment if you’ve not had it before and either of the following apply:
      -you don’t get benefits or the State Pension

      -you only get Housing Benefit, Council Tax Reduction, or Child Benefit

      Find out more here: http://www.nidirect.gov.uk/winter-fuel-payment-you-have-not-received-it-before

      Or call our free advice line on 0800 169 6565 to find other ways of keeping warm and reducing your fuel bills.
  144. cathleen patricia wild

    26th Sep 2013 when can i claim my winter fuel payment i was born march 1952 thankyou
  145. LEO MONTEIRO

    20th Sep 2013 where do I find the forms for winter fuel allowance to apply on line or paper form.

      Age UK

      24th Oct 2013 Hi Leo,

      You can find all the information and forms for applying here: http://www.nidirect.gov.uk/winter-fuel-payment-you-have-not-received-it-before

      You can also call our free advice line on 0800 169 6565 to find other ways of keeping warm and reducing your fuel bills.
  146. Carl Wilkinson

    15th Sep 2013 I would like to know if there is a site were you can go and find out what you can put in for like me I am 60 in July 2014 can I get winter fuel !, I think I can get free recriptions, but what about the bus pass why do they not block it all in one place ie at 60 you can get this and that, at 61 you can get this and that, the government I feel as screw us over all this I worked in the Mine at the coal face my grand dads died before they were 65 my dad only made 67 and I have already had one heart attack so out look grim.

    Mr. C. Wilkinson.

      Age UK

      24th Oct 2013 Hi Carl,

      You can call our free advice line on 0800 169 6565.

      You can also find out more about claiming benefits here:
      http://www.ageuk.org.uk/money-matters/claiming-benefits/benefits-calculator/
  147. Raymond Cackett

    30th Aug 2013 Hi just like to say that i think it is bad that i and my wife are 61 and she suffers from lupus and will soon be packing up work and i am part time. Getting older and that the governments stopped the winter fuel allowance for the people now reaching 60 or more. Understand that trying to save money but surely they could do it better as i know of alot of business men with alot of money get the winter allowance and do not need it at all just go a meal on it, leaving the poor new 60+ with nothing. I think this is what always seems to be the case in this country. Want the vote for the masses who get put on but look after the richer ones when it comes to it.
    Regards R Cackett

      Age UK

      24th Oct 2013 Hi Raymond,

      You can call our free advice line on 0800 169 6565 to find out what help you can get.

      You can also find out if you are eligible to claim benefits here:
      http://www.ageuk.org.uk/money-matters/claiming-benefits/benefits-calculator/
  148. Eddie Carroll

    16th Aug 2013 Born 6th July 1952 - just 'phoned the DWP helpline. Lady says Winter Fuel Allowance is now linked to womens pension age? Her silence seemed to suggest I was correct in saying I won't get it till the winter of 2016 - I'll be 64. Can you clarify please?

      Age UK

      24th Oct 2013 Hi Eddie,

      People born on or before 5 January 1952 can claim winter fuel allowance.

      You need to claim Winter Fuel Payment if you’ve not had it before and either of the following apply:

      -you don’t get benefits or the State Pension

      -you only get Housing Benefit, Council Tax Reduction, or Child Benefit

      Find out more here: http://www.nidirect.gov.uk/winter-fuel-payment-you-have-not-received-it-before

      Or call our free advice line on 0800 169 6565 to find other ways of keeping warm and reducing your fuel bills.
  149. paul reeder

    15th Aug 2013 Hi
    I am 60 on 17/10/20013 when will I qualify for the winter fuel allowance?

    Regards

    Paul R

      Age UK

      24th Oct 2013 Hi Paul,

      People born on or before 5 January 1952 can claim winter fuel allowance.

      You need to claim Winter Fuel Payment if you’ve not had it before and either of the following apply:

      -you don’t get benefits or the State Pension

      -you only get Housing Benefit, Council Tax Reduction, or Child Benefit

      Find out more here: http://www.nidirect.gov.uk/winter-fuel-payment-you-have-not-received-it-before

      Or call our free advice line on 0800 169 6565 to find other ways of keeping warm and reducing your fuel bills.
  150. geoff turner

    15th Aug 2013 I AM 61YEARS OLD WHEN CAN I CLAIM MY WFP
    MY DOB 19 FEB 1952
    MANY THANKS

      Age UK

      24th Oct 2013 Hi Geoff,

      People born on or before 5 January 1952 can claim winter fuel allowance.

      You need to claim Winter Fuel Payment if you’ve not had it before and either of the following apply:

      -you don’t get benefits or the State Pension

      -you only get Housing Benefit, Council Tax Reduction, or Child Benefit

      Find out more here: http://www.nidirect.gov.uk/winter-fuel-payment-you-have-not-received-it-before

      Or call our free advice line on 0800 169 6565 to find other ways of keeping warm and reducing your fuel bills.
  151. Joyce Blore

    14th Aug 2013 I am 65 years of age and receive State Pension. Since January 2009 I have lived in Turkey and have received no Winter Fuel Allowance. I am returning permanently to UK on 24 September 2013, two days after the qualifying period. Can I put in an appeal for payment of the Allowance?
  152. Roger beere

    7th Aug 2013 I was 61 on 13th April 1952, when will I qualify for the winter fuel allowance.

      Age UK

      14th Nov 2013 Hi Roger,
      Thank you for your comment.

      We have added a table to the bottom of the blog post above, which shows you the date you will qualify in future.
  153. trisha

    2nd Aug 2013 My mother is 83 she gets an English pension , but has lived in Eire for 23 years she worked 30 odd yes in u.k. is she entitled to winter fuel payment
  154. Katherine Shepherd

    1st Aug 2013 My mother was borne 28/5/32, so is over 80 but is now in a care home. She suffers from full blown dementia. She doesn't receive any pension credits only the attendance allowance (1) How much WFP is she entitled to; (2) D I need to inform someone that she is in a care home and if so who; (3) Are there any other benefits that she might be due that I don't know about.
  155. Age UK

    19th Jul 2013 Assuming you are referring to the Winter Fuel Payment when you say ‘heating allowance’, under the current law, providing that you meets all of the qualifying residence conditions, are not living in a care home, etc., you would be entitled to a payment from the winter of 2015/16 onwards. This is the first winter after you reach State Pension age.

    If you require more information, please email contact@ageuk.org.uk or call our free Advice line on 0800 169 6565.

    Best wishes,

    Age UK Digital Team
  156. janet james

    13th Jul 2013 I was born on 21/10/52 and will be 61 on 21st Oct 2013. Will i be able to claim for heating allowance at any time in the future or do you have to of been born before 1951 to qualify.

    Many thanks

    Janet James
  157. Age UK

    12th Jul 2013 Hi Fred

    Our best suggestion is to call our free Advice line on 0800 169 6565 and explain your circumstances and they'll see if you're able to claim anything. Good luck
  158. fred coles

    11th Jul 2013 i live in a mobile home, on a council site, the home its self belongs to me, i am 61 years old and it gets very cold in the winter, can i claim any thing mon.ey for this
  159. Helen Luckock

    9th Jul 2013 my husband retired at 60 dec 2008 never recieved winter fuel payment died sept 2012 is it possible to claim or not? I will receive state pension this month I have received a form do I need to return it or will winter fuel allowance come automatically I am a bit confused? no clear info!
  160. Age UK

    26th Jun 2013 Hi Margaret

    I have a feeling your husband won't be eligible this year, unfortunately.

    However, for both this query and your arthritis-related question, can I suggest you call our free Advice line and one of our advisers will be able to help.

    The number is: 0800 169 6565

    Thanks
  161. MARGARET PARKER

    26th Jun 2013 my husband was born 15/11/53 will he qualify for winter fuel allowance this year? ( 60 in nov) also i was diagnosed with rheumatoid arthritis about 3months ago,im 57 in august im still working 24/30hrs week so am i entitled to any help with heating? asked E.ON & they said as long as have headed letter from GP or hospital doctor confirming this i should get help??
  162. Age UK

    21st Jun 2013 Barrie -

    The Department for Work and Pensions (DWP) is changing the way that payments of welfare benefits are made, and is in the process of ceasing payment of benefits by cheque.

    The DWP would like to pay everyone by direct transfer into a bank, credit union or Post Office account, where a claimant holds one. However this method will not be appropriate for every recipient, particularly if someone does not have access to a banking facility.

    The DWP has therefore set up an alternative to direct bank transfer, called ‘simple payments’ which allows a claimant (or nominated person) to collect their benefit using a payment card at a local PayPoint outlet (found in supermarkets and newsagents.

    The claimant will need to provide a memorable date and some form of identification to collect the payment, and you can find out more from the DWP Simple Payments helpline by calling 0845 600 0046 or by calling Age UK Advice on 0800 169 65 65.

    Information is also available at https://www.gov.uk/simple-payment
  163. Christine Wightman

    19th Jun 2013 Please can you tell me if I will be able to claim heating
    allowance this winter. I was born June 1953.
    Thank you.
  164. Age UK

    11th Jun 2013 Patrick - As your request is a little complicated, please call our Winter Fuel Payments Helpline on 0845 915 1515 to speak to an adviser

    Barrie - We have sent you an email regarding your request and will get back to you soon

    Alastair - You should qualify this year - people born on or before 5 January 1952, are eligible for the 2013/14 payment (this winter). Find out more about how to apply, here: http://www.nidirect.gov.uk/winter-fuel-payment-you-have-not-received-it-before

    Jane - thanks for your feedback. We have a little information on how to claim, here: http://www.ageuk.org.uk/money-matters/claiming-benefits/heating-benefits/

    I will pass on your suggestion to our Information and Advice team.
  165. Jane Evans

    11th Jun 2013 The information was really useful, however, it doesn't tell you how to claim in the first instance. What I read is once you have claimed it will automatically be paid in subsequent years. How to claim would be really useful information.

    Thanks

    Jane Evans
  166. Alastair Riley

    11th Jun 2013 Having been born on 25th November 1951, every time I have enquired about when I shall receive my fuel allowance my "look-forward" date has gone back another 6 months. When can I expect to receive it?
  167. Barrie Smith

    7th Jun 2013 I have just received a letter from the Customer Payment Centre explaining that they are changing the way payments are made and are requesting my bank details. They say they are ceasing paying by cheque and are paying direct into banking accounts. Because of the environment we live in, is this change correct. Hoping for some advice from you.
    Regards
    Barrie
  168. Patrick von Aulock

    5th Jun 2013 My Italian mother-in-law moved in with us in September 2010 and I only recently realised that she may be eligible for the winter fuel allowance.

    I phoned the 'Winter Fuel Allowance' helpline today and was told that because my mother-in-law did not have a National Insurance number and had not contributed in the UK, she would not be eligible. She draws her pension from Italy which she then cashes here.

    Can you please advise if this is correct ?
  169. Age UK

    4th Jun 2013

    Hi Michael and Carolyn, 

    People born on or before 5 January 1952, are eligible for the 2013/14 payment (this winter).

    Unfortunately, you were both born after that date, so you are not eligible this year.

    Next year (2014/2015) the qualifying date is on or before 5 July 1952.

    Find out more here: http://www.nidirect.gov.uk/winter-fuel-payment-you-have-not-received-it-before

    Or call our free advice line on 0800 169 6565 to find other ways of keeping warm and reducing your fuel bills.

     

  170. Michael Morris

    3rd Jun 2013 I had assumed that everybody is eligible for winter fuel allowance once they reached 60, I was born on 27/03/1953, can you tell me when I am likely to receive this payment.As I now think it is on a sliding scale.
  171. carolyn moir

    30th May 2013 I was born on 7th August 1952 could you please tell me if i am entitled to the winter fuel allowance, if so when. thanks
  172. Age UK

    23rd May 2013 Hi P R Sheridan,

    We know many people are concerned about the changes in pension age and we have campaigned on this issue. We are also concerned about suggestions that the winter fuel payment might be abolished and are strongly resisting this. Find out more on our Campaigns page - http://www.ageuk.org.uk/get-involved/campaign/
  173. P R Sheridan

    20th May 2013 Hello, I am sick and tired of reading that winter fuel payments are paid to the over 60s. My birthday is 19.7.51 so I will be on my way to 63 years before I get it. The education year ended 31.8. - so why the discrimination?
    Best wishes.
  174. Age UK

    7th May 2013 Hi Gwyneth,

    If you have reached qualifying age and you don't live with your partner then you should receive winter fuel benefit this year (2013/14). You will need to apply.

    Find out how to claim here: http://www.ageuk.org.uk/money-matters/claiming-benefits/heating-benefits/

    For more information, please call our free advice line on 0800 169 6565
  175. Gwyneth Roberts

    5th May 2013 My ex partner who has moved out from my address was receiving the winter fuel benefit, will I now receive this as I have reached the qualifying age.
  176. Age UK

    2nd May 2013 Hi Angie,

    That will depend on his exact date of birth and whether you qualify yourself.

    Please call our free advice line on 0800 169 6565 or email contact@ageuk.org.uk - our advisers will be able to help.
  177. Angie

    29th Apr 2013 My husband is 61 in September of this year. How can I work it out when he will qualify?
  178. Age UK

    29th Apr 2013 Hi John,

    There are several factors that could influence your claim.

    As you haven't stated your exact birthday in your message, I would suggest ringing our free advice line on 0800 169 6565 or emailing contact@ageuk.org.uk to find out exactly why you didn't receive any winter fuel payment last winter.
  179. John Foulkes

    29th Apr 2013 I did not receive the winter fuel allowance last year even though I was 63 at the time, my wife was 56 would this make any difference. If I was entitled to it how do I make a claim for it and who do I make the claim to.
  180. Age UK

    29th Apr 2013 Hi Billy,

    In winter 2013-14 (i.e. this coming winter) you will be eligible if you are born before 6 January 1952.

    Please ring our free advice line on 0800 169 6565 or email contact@ageuk.org.uk to find out more.
  181. Billy Wray

    28th Apr 2013 when i tried to claim last year, they told me i have to wait till next year (2014) but now i see all over the internet you have to be born on or before july 5th 1951.i was born 10th july 1951. do i qualify for this coming winter???
  182. Age UK

    16th Apr 2013 J Lipp - there is no age limit for winter fuel allowance - once you reach qualifying age you will always qualify. If you want to know if you are old enough to qualify, please call our free advice line on 0800 169 6565.

    Susan Newell - I'm afraid we would need to know a litter more information about your situation in order to make an assessment. Please ring our free advice line on 0800 169 6565.
  183. susan newell

    11th Apr 2013 I live with a partner who is younger than me, I start to get state pension in August do I still qualify for winter fuel allowance. The tenancy is in his name. regards Susan Newell
  184. J Lipp

    9th Apr 2013 What is the age limit for winter fuel allowance
    (2013/14) ?
  185. Age UK

    9th Apr 2013 Hi David - can we suggest you call our free advice line on 0800 169 6565.

    One of our team of advisers will be able to talk you through things and get your the help you need.
    Thanks :)
  186. David galloway

    8th Apr 2013 I am an oap and disabled and I would like help with my Heating bills please.
  187. Age UK

    3rd Apr 2013 Hi there M J Dick

    It's normally paid before Christmas, providing you're eligible.

    Can I suggest you check that you meet all the right criteria (see point 6 above) and then, if you do, call the Winter Fuel Payments helpline on 0845 915 1515.
  188. M J DICK

    2nd Apr 2013 Still haven't received mine!
  189. Age UK

    28th Mar 2013 Hi Mags,

    If you are eligible, it will get paid to you directly - not sure exactly when it goes into accounts, but it's from around November onwards usually for 2013/14.

    If you don't hear anything, then call the Winter Fuel Payments helpline on 0845 915 1515.
  190. mags

    27th Mar 2013 There is an allowance of about £130 which is issued via the energy companies - contact your energy company and ask about Social Tarriffs and if you qualify for them. You do not have to be a pensioner for some companies. I am with edf energy and I believe lots of others such as Eon and British Gas also do it too.
  191. mags

    27th Mar 2013 I am due pension on 6 July 2014 - when will I get winter fuel allowance and when should I apply as I believe is the case now please.
  192. Joyce Holligon

    28th Feb 2013 As a state pensioner (aged 62)I receive the winter fuel payment, for which I am grateful. However as my income takes me out of Pension Credit umbrella I do not receive any cold weather payment. I made provision for my retirement (company pension fund) I will be entitled to cold weather payment once I become eligible to receive Savings Credit) but not until I reach 65!!!! Ridiculous, to my mind, that I am entitled tostate pension and some heating benefits at 60 but must wait till I am 65 to receive others.
  193. Age UK

    27th Feb 2013 Hi Tom,

    I suggest you call our Winter Fuel Payments experts on 0845 915 1515

    It doesn't cost anything to call - and they will be able to tell you if you qualify and also help you to claim.
  194. tom mills

    26th Feb 2013 i live on a boat permanent on a british waterways moorings so ive got a c/o address im 63 got wfa for last 2 yrs but they saying i dont qualifly4 it has i live on a boat
  195. Age UK

    25th Feb 2013 Hi Mark,

    "I was told because i was working full time i would not qualify"

    This is not true - you can claim winter fuel payments even if you are working full time, provided you are the right age.

    Winter fuel payments go out to everyone above the qualifying age, regardless of circumstance. They are for older people and therefore not related to income in any way.

    This is also why some people, who feel as though they don't need the payments, can choose to donate the money they receive to charity.

    If you are the qualifying age, we would recommend claiming the payments.
  196. Mark

    24th Feb 2013 i have had a form like i did last year about my fuel payments. did not claim as i was told because i was working full time i would not qualify. is this true
  197. Age UK

    18th Feb 2013 Hi Rajnikant,

    Yes, you should qualify for the 2013 payment this September.

    For more information, call our Winter Fuel Payments Helpline: 0845 915 1515

    All calls are free of charge.
  198. RAJNIKANT . VARIA

    15th Feb 2013 I was born on 30th October 1951, Do I qualify for Winter payment in 2013.
    If not, when do I qualify?
    Please advise
    Thanks
    Rajnikant Varia
  199. Age UK

    12th Feb 2013 Hi Claire,

    Providing that the Government does not change the rules, a person born on 14/01/1952 will be eligible for winter fuel payment for the 2014-2015 winter.

    To ask about your payment or make a claim‚ call the Winter Fuel Payments Helpline on 0845 915 1515.
  200. Claire Gilhooly

    12th Feb 2013 If a person was born on 14/01/1952 when will they be eligible for winter fuel allowance
  201. Age UK

    31st Jan 2013 Hi Joan,

    There is no way to cancel a winter fuel payment or to give it directly to a charity. However, if your friend wants to donate it, they can simply make a donation of the same amount to a charity of their choice. This is seen as 'donating the payment'.

    Hope that helps! :-)
  202. Joan Winsor(on behalf of a friend)

    31st Jan 2013 How does one go about paying the Winter Fuel benefit either:

    (a) to a charity;
    (b) back to the Government.
  203. Michelle

    22nd Jan 2013 Hi,
    Just to update your information under point 10 -

    Warm Front closed on 19th January 2013 and will not be re-opening - there is however new grant funding available from the energy companies for heating and insulation amongst other measures.

    Also in terms of additional financial help - the Warm Home Discount is another rebate for certain lower income older and working age people, and this year it is £130, although it is a first come first service scheme so limited availability.
    Thanks
    Michelle
  204. Age UK

    21st Jan 2013 Hi Jim,

    There could be a few reasons for your high energy bills - you may be loosing heat if your house isn't energy efficient. Or, it may be time to switch energy suppliers.

    You can find out more about keeping energy costs low on our advice page, but I would urge to you speak to one of our experts soon - as you shouldn't be turning off your heating in this weather. Call them free on 0800 169 6565 or email contact@ageuk.org.uk
  205. james Mc Pike

    19th Jan 2013 I am an 82 yr old man. My wife is the same age. My gas and electricity bill for this quarter is £500. This is a disgrace. I can not keep up with this so i will have turn off the heating.My niece whose heating is on from 6.30 in the morning till 11 pm was £180 Ido not understand this, as my heating was on a lot less than this. It ma be that i need a new combi boiler bit i can not afford one.Some time ago i tried to get a grant for one . but was told that as it was working i do not qualify.Yet a friend of mine who has no shortage of money, and can go to alaska to fish, and which costs £5000 fora week got a complete system at no cost to him.. Not enough is being done for people like me and yet those with no shortage of cash seem to get all that is going. It is time age uk got something done about this. I dont think age uk are doing enough. When i got a quote for car insurance from them thet were £150 more than i was quoted from my current insurer. I thought age uk was to help people like me.but it seems not. Jim Mc Pike
  206. Age UK

    18th Jan 2013 Hi Ray,

    Our advice line experts will be able to answer that question. It's free to call them on: 0800 169 6565

    Hope that helps!
  207. RAY WELLS

    18th Jan 2013 I'VE HEARD THERE'S A SCHEME CALLED"KEEP WELL/KEEP WARM"FINANCED BY THE POWER COMPANIES ABOUT £130 TO PENSIONERS,TO BE PAID AUTOMATICALLY.DOES ANYONE KNOW ANYTHING ABOUT THIS PLEASE eg.DO WE HAVE TO APPLY OR CHASE IT UP?
  208. Age UK

    2nd Jan 2013 Hi Jan - unfortunately, Winter Fuel Allowance is only for people born before July 1951.

    David - if you're 65, then there's no reason why you shouldn't get Winter Fuel Allowance, as it's not a means-tested benefit. Can we suggest you call our free Advice Line on 0800 169 6565 and talk to an adviser?

    Thanks :)
  209. David Burnell

    28th Dec 2012 I have been received WFA since I was 60. I am now nearly 65. I lost my job earlier in the year and claimed JSA. This finished early November. I have now been told I do not qualify for the WFA this year. This seems ridiculous in that I was working full-time up to the beginning of 2012 and could get the WFA and yet I was existing on £72 per week for the qualifying period this year and cannot claim it. It does not make sense.
  210. jan chant

    24th Dec 2012 I am not of qualifying age for the winter fuel payment however I receive contribution based ESA support group and lower level mobility DLA. Can I claim ?
  211. jan chant

    24th Dec 2012 Q. I am not of qualifying age for winter fuel payment however, I receive contribution based ESA support group benefit and lower level mobility based DLA, do I qualify ?
  212. Lynda Jones

    19th Dec 2012 The Government decided my retirement date,lge missed fuel payment by two days for this Winter.l have blood Cancer&need to keep warm...Happy Christmas Scrooge.
  213. suzanne whittle

    19th Dec 2012 Well i think it's unfair that you need to be a certain age to receive £200-£300 We all have to pay our Gas Bill regardless of age. I do receive the £25 but then it has to be 0c for 7 days so thats unfair also i pay £40 every 2kwks so that does not cover the bill but it do help ..











    Gas so that £25 i receivedoes now
    really help...but it's better than nothing i sup





    pos

Subscribe

Help spread the warmth

Do you know someone who needs to stay warm this winter? 

opens link in new window Get the Winter wrapped guide for a friend or relative

Watch Frank's story

Problems during winter can hit everyone. See how Frank was affected and how we helped.

Watch Frank's story

Frank - how he was affected by winter