This course is for anyone involved in the supervision or appraisal of staff. It covers:
- nature of appraisal and supervision and the difference between
- how to prepare effectively
- how to set achievable goals and expectations
- what constitutes effective feedback
- recognising achievement and offering positive reinforcement
- supporting personal growth and development
- anti-discriminatory practices
- dealing with difficult people
Course duration: 3 hours
Contact the training team for more information.