Enquiry Line
Any questions of concerns?
The Enquiry Line is open on weekdays - excluding Bank Holidays - between 9am and 5pm.   It is a service available for:
Older people (55 and older)
Disabled people 
Carers of older and disabled people
Unfortunately we cannot assist people under 55 +  who are mentally ill.  They should contact Lambeth and Southwark Mind on 020 7501 9203 (Monday - Thursday 10am - 5pm).
The role of the enquiry line is to:
answer questions and concerns
advise on what to do next
signpost and refer cases internally or other agencies
 Issues we deal with on a regular basis include:
Benefits
Housing repairs
Housing options
Community care
Gas and Electricity bills
Transport issues
Finding a trusted trades person
Finding a local social group or leisure
We can assist with more issues or point people in the right direction.  
Our service is free and impartial it is accredited to the Advice Quality Standard.
Contact the Enquiry Line
Ring 020 7346 6800
Email info@ageuklambeth.org.uk
If you ring outside office hours please leave your name and a contact telephone number on the answering machine and we will get back to you on our next working day.

Any questions or concerns?

The Enquiry Line is open on weekdays - excluding Bank Holidays  between 9am and 5pm.  

It is a service available for:

Older people (55 and older)

Disabled people 

Carers of older and disabled people

For people under 55 +  who are mentally ill, please contact Lambeth and Southwark Mind on 020 7501 9203 (Monday - Thursday 10am - 5pm).

The Enquiry Line is part of Independent Living and Carers Partnership.

What can you expect when you call the Enquiry Line?

The role of the enquiry line is to:

answer questions and concerns

advise on what to do next

signpost and refer cases internally or to other agencies 

Homegrown Lunch leaflets

Issues we deal with on a regular basis

Benefits

Housing repairs

Housing options

Community care

Gas and Electricity bills

Transport issues

Finding a trusted trades person

Finding a local social group or leisure

More... 

We can assist with more issues or point people in the right direction.  

Our service is free and impartial

Accredited to the Advice Quality Standard.

Contact the Enquiry Line: 020 7346 6800

Email:  info@ageuklambeth.org.uk

If you ring outside office hours please leave your name and a contact telephone number on the answering machine and we will get back to you on our next working day.