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Age UK Lancashire office - Burnley

Map of your local groups and services


24 Keirby Walk


BB11 2DE

Contact details

Telephone: 0300 303 1234 (calls charged at local rate)

Email address:


Age UK Lancashire aims to be your first port of call for services, information and assistance. Our Burnley office is staffed by trained Customer Advisors who have access to a wide range of information on issues that affect older people, including benefits, care, housing and health. They can provide information about all the charity's services as well as signposting and referral to other agencies. Age UK Lancashire Trading also provides a face-to-face service to arrange general insurance and other products - please ask for more information.


Opening hours:

9.00am - 4.30pm, Monday - Friday


Click here to download a leaflet listing services in the Burnley area (you will need Acrobat Reader to access this).


Click here to download a leaflet listing activities and social groups in the Burnley area (you will need Acrobat Reader to access this)>


Services in and around Burnley


Ageing Well Resource Centre
With a focus on healthy living and active ageing, our Ageing Well Resource Centre at 21 Daneshouse Road, Burnley is based in the heart of the ethnic minority community and provides a drop-in facility for information and advice. The Centre also provides activities for both male and female older Asian-heritage people and their carers.


Community Leisure, Social & Physical Activities
A variety of activities are offered throughout the Burnley area to help older people remain active and to promote health and wellbeing.


Community Links
Our volunteers offer short term support to help older people aged over 65 find support in their local community. We help them to become involved with activities provided by groups and give practical support where necessary.


Day Care Services
We offer a service for older people who need support in order to remain living independently. Our services are based on individual needs and may be subject to an assessment by Lancashire County Council. Private fee places are available upon request.


Eastern Lives
The Eastern Lives Project promotes the health and wellbeing of Asian-heritage older people by organising physical activities, healthy eating sessions and community health groups across East Lancashire.


End of Life Support
We can help terminally ill people and their families make positive, informed choices about end of life care.


Health Trainers
Health Trainers are specially trained to support people to make small changes in their lifestyles that can have big impacts on their health and wellbeing. Trainers work on a one-to-one basis to develop a personal health plan.


Home Help Service
The Home Help Service is available to anyone who is aged 50 and over or living with a disability. Home Helps are able to carry out a variety of tasks dependent on your
needs including general cleaning, laundry, shopping and local errands. The service offers
flexibility and choice, high standards and is competitively priced.

Hospital Aftercare Service
Our team of staff offer practical support in the home following discharge from a hospital ward
or Accident & Emergency Department. People must be aged 60 or above and find it difficult
to resume their activities of daily living. Support can be planned for a number of weeks. Contact the Burnley General Hospital Coordinator on 01282 436414 or  or call the Royal Blackburn Hospital Coordinator on 01254 734526.


Information and Advice
Our staff have access to wide range of information on a variety of topics such as welfare benefits, community care, housing, consumer and health issues. Each office provides information booklets and access to Age UK factsheets as well as signposting enquirers to appropriate services for further assistance. We can provide additional support with form filling and casework.


For details on volunteering opportunities in the Burnley area click here.