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Information for carers

Age UK Leicester Shire & Rutland aims to help all older people and their carers. We provide information, a listening ear, and direct services.

If you need help and would like more information please contact us.


Services for carers

Age UK Leicester Shire & Rutland offer information and advice for older people and their carers on subjects including


  • Money
  • Health
  • Housing
  • Services
  • Other forms of support
  • Leisure and education
  • Residential and nursing care

We also offer respite in the form of:

  • Daycare groups
  • Daybreak scheme

For carers of older people with mental health problems including dementia, we offer:

  • Emotional support
  • Home visits
  • Information and advice
  • Carers support groups
  • Community Dementia Respite Service

The practical help we can provide include services and social groups such as:

  • Handyman
  • Home Help
  • Lunch clubs
  • Activities
  • Holidays

Useful contacts for carers

Leicestershire County Council

Help and information available from Leicestershire County Council's Adult Social Care Department.

Phone: 0116 305 0004 


Visit the Leicestershire County Council website


Carers Direct

Information, advice and support for carers.


Visit the Carers Direct website


Carers UK

Carers UK provides information and advice to anyone who is looking after a sick, disabled or elderly frail friend or relative at home. They can also put carers in touch with one another and bring their needs and problems to the attention of the Government and media. Literature is also available.


Ruth Pitter House
20-25 Glasshouse Yard

Carersline: 0808 808 7777 (Monday to Friday, 10.00am - midday and 2.00pm - 4.00pm)
Fax: 020 7490 8824


Visit the Carers UK website



Crossroads is a major charity providing practical support to carers where they need it most, in the home. Crossroads has over 200 schemes across England and Wales.


10 Regent Place
CV21 2PN


Phone: 01788 573653
Fax: 01788 565498


Visit the Crossroads - Caring for Carers website


Princess Royal Trust for Carers

The Princess Royal Trust for Carers is a national charity. It exists to make it easier for carers to cope by providing information, support and practical help to carers.


It has a network of over 100 independently-managed Carers Centres across the UK currently. The Trust provides training and support for Carers Centres, as well as raising funds for development work.


London office
142 Minories



Phone: 020 7480 7788
Fax: 020 7481 4729


Northern office
Suite 4, Oak House
High Street


Phone: 01257 234 070
Fax: 01257 234 105


Visit the Princess Royal Trust for Carers website


The Samaritans

National phone number: 0845 790 9090


Visit the Samaritans website

Disabled Living Foundation

The Disabled Living Foundation provide information and advice on disability equipment. Daily living and independence for disabled people and older people.

380-384 Harrow Road
W9 2HU

Phone: 0845 130 9177, Monday to Friday, 10.00am - 4.00pm
Text phone - 020 7432 8009


Visit the Disabled Living Foundation website


Department of Work and Pensions

A confidential telephone service for people with disabilities and their carers providing information and leaflets on benefits available.


Benefit Enquiry Line: 0800 88 22 00
Textphone: 0800 24 33 55


Visit the Department of Work and Pensions website


Citizens Advice

This service provides free, independent, confidential and impartial advice that people need for the problems they face.


Phone: 0870 126 4010


Visit the Citizens Advice website