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Age UK Lewisham and Southwark provide two services offering information and advice to older people in Lewisham and Southwark.

Woman helping man with advice


The Information and Advice service in Lewisham and Information, Advice & Access service in Southwark aim to maximise the independence of older people by providing a range of information, advice, advocacy, casework referral and practical help services.

Information and Advice for Lewisham residents

Age UK Lewisham & Southwark is proud to be a member of the Advice Lewisham Consortium, a network of advice agencies, offering free, confidential and non-judgemental advice. Through the consortium advice and information is offered on the following areas:

  • Welfare Benefits
  • Housing
  • Community Care
  • Transport/Travel
  • Consumer issues
  • Local Services
  • Debt
  • Immigration

For advice or to book an appointment please call the Advice Lewisham Freephone number: 0800 231 5453 (Mon - Fri, 9am - 5pm)

For information enquiries only please call 020 8690 9060 (Mon - Fri, 10am -1pm)

IT Hub - At the hub we can help you to find online advice and information. We can also help you to make online benefit claims and applications for blue badges and travel passes. We can also help you if you are not sure where to go for advice or what kind of advice you need. 

Who: Lewisham Residents aged 60+
Where: Age UK Lewisham & Southwark, 10 Catford Broadway, London, SE6 4SP
When: Every Tuesday from 10:00am -12:30pm

Information and Advice for Southwark residents

We deliver a free, confidential, impartial advice and information service to older people living in Southwark through telephone conversations, drop-ins, appointments and home visiting.

Who:Southwark Residents aged 50+

For information enquiries only please call 020 7358 4077 (Mon - Fri, 10am - 4pm)

Appointments

For appointments please call 020 7358 4077

If you have mobility difficulties which mean you struggle to get out of your home we will be able to offer home visiting appointments.

Email contactsouthwark.advice@ageuklands.org.uk

Due to changes in staffing, we have unfortunately had to close drop-ins at both Stones End and Yalding Healthy Living Centre for the forseeable future from Friday 7th July 2017.

If you are housebound or seeking a benefits check, call us on 020 7358 4077 and we will direct you to the appropriate service.

If you are able to leave your home, both the Citizen's Advice Bureau and Advising London offer drop-in services. You can find out more by visiting the Southwark Legal Advice Network website.

Lewisham IT Hub

Age UK Lewisham and Southwark is here to help older people complete online forms and applications. Our IT Hubs are open to everybody aged 60 and over living in Lewisham. Our service is run by friendly volunteers who can support you with online forms such as reporting changes of circumstances, submitting evidence to the council, completing blue badge, taxicard, dial-a-ride and freedom pass applications as well as signposting you if you’re not sure where to go for advice. They run every Tuesday, 10am - 12:30pm at 10 Catford Broadway. For more information please contact us on 020 8690 9060

Free booklets and online information

  • Read our info guides

    Age UK produces free information guides and factsheets on a wide range of topics, including home adaptations, dementia, and advice for carers. You can find a complete list of guides and factsheets on the Age UK national website.

    Age UK factsheets and info guides

  • Find information online

    If you prefer to read information online, the Age UK national website has information and advice on many topics, including how to find a care home, how to avoid scams, and Power of Attorney. You can reach the website by following the link below.

    Age UK information online

Download our Southwark leaflet

You can download our Information and Advice leaflet for more information on our Southwark Service.