First Contact
Age UK Lincoln have formed a partnership with ten other agencies to make it easier for people aged 60 and over in Lincolnshire to receive free information and advice from comfort of their own home.
The aim of the scheme is to provide a single gateway signposting service through which older people can access services.
About the scheme
After answering 11 yes/no questions on a simple checklist, clients will receive information and advice from the partner agencies within 28 days.
The questions cover such topics as:
- Fire safety
- Housing
- Social care
- Benefits and entitlements
- Security
- Falls prevention
- Local transport
- Energy efficiency
- Support for carers
- Voluntary services information
- Health advice
The scheme has a holistic, preventative approach and aims to help people stay safe and independent in their own homes for as long as possible.
Field coordinators for the scheme are employed by Age UK.Their role is to raise awareness about the scheme within the community.They are available to deliver talks to local groups and organisations.
Contact details for First Contact coordinators
Lincoln and West Lindsey - call Sandra Simonson on 01522 696 000
North Kesteven - call Kathy Lote on 01529 415 185, or call her mobile on 07971 244 801
South Holland and South Kesteven - call Jayne Thomas on 01775 710 737, or call her mobile on 07765 656 526
East Lindsey and Boston - call Gary Brown MBE on 07592 434 115
First Contact is now online. Visit the new website at 
www.firstcontact.org.uk