Your security is important to us
We will always make an appointment with you in advance. Our handypersons, gardeners and home support workers, and other members of our workforce who visit people at home, carry proof of identity - please ask to see it before you let them into your home. They will be happy to show you their identity card with photo.
Where appropriate, all members of our workforce who visit people at home (in particular handypersons, gardeners, home support workers) are DBS (Disclosure and Barring) checked - formerly Criminal Records Bureau, or CRB. For larger jobs our handypersons drive an Age UK Milton Keynes branded van, but for small jobs they may use their own vehicle, as do other members of our workforce.
They say they're from Age UK
If you are ever unsure about anyone who calls at your home saying they are from Age UK Milton Keynes, or Age UK (or even Age Concern or Help the Aged), for whatever reason, please ring us on 01908 550700. We will be happy to clarify their identity and to set your mind at rest.