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Consumer advice

Make sure you know your rights and get the best out of shopping with our help and advice.

Key topics

  • Scams and fraud

    With our varied guides, we'll help you spot and avoid the latest scams that are targeting your money.
  • Save money on energy bills

    Cutting your energy bills down to size and making them more affordable doesn’t have to mean making big changes – small measures can save you money too.
  • Consumerline

    Consumerline is a telephone advice line which can offer you clear, practical advice should you have a problem, or a disagreement with a trader.
  • Investment scams

    Every year in the UK, an estimated £1.2bn is lost to investment fraud. Find out how to spot an investment scam and use the FCA Warning List tool to check the risks associated with an investment opportunity.
  • Insurance advice

    Finding the best insurance deal can be a minefield. Learn where to shop and how to deal with complaints.
  • Travel

    Whether you’re an experienced travel pro or a first-time holidaymaker, our travel advice and tips could help you to get the most out of your journey wherever you are planning to go.

Call our advice line

0808 808 7575 0808 808 7575

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