Consumerline is a telephone advice line which can offer you clear, practical advice should you have a problem, or a disagreement with a trader.
There are many reasons why you might want to give us a call e.g.
Should you need to contact us, our advisors will advise you on your legal rights and give you guidance on your next step. They may pass your complaint onto the Trading Standards Service, if it is considered to be a criminal matter. Here are a few examples where consumers have saved money after contacting Consumerline for advice:-
Whatever your query – Consumerline may be able to help you.
Telephone Consumerline on: 0300 123 62 62
E-mail your enquiry to: firstname.lastname@example.org
Visit www.consumerline.org for more information on your consumer rights, model complaint letters, scam alerts, etc.
Consumer Council - A-Z Consumer Advice Handbook (PDF 1MB)
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