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Age UK Northumberland | For the local community
0845 1400 088
Our services for older people are wide ranging and cover the whole of the area of Northumberland.
Products and Services
Day Care Services
Home Care Service
Community Dementia Service
Meals On Wheels scheme
Health & Wellbeing Team
Rural Access Project
Information and Advice
Friendship Line
Private Domestic Service
Advocacy Service
Traning DepartmentHandyman Service
For more information on any of our services, please contact us using the details below.
The Age UK Group offers a range of products and services tailor-made for the over 50s.
Find out more
Our Day Centres currently have vacancies for older people who can benefit from the support offered in a friendly group setting.
These services are part of a range of services Age UK Northumberland offer to support you to stay in your own home. Day centres work on the basis that there are older members of the community who, for various reasons, find themselves less active and unable to get out and about as they used to. They still want to enjoy a day out, share a cooked lunch and join in the activities of the centres which provide the opportunity to spend quality time with others.
Day centres make an important contribution to the lives of the older generation by acting as a preventative measure for problems caused by lack of social interaction and stimulation. Our day centres assist older people to continue to lead an independent life by allowing them, dignity and independence through activities and events provided. Service users have many opportunities to contribute to the life of the day centre, through activities that encourage interaction for all involved.
Quotes received from service users‘I come for the company’ ‘To have a break and to meet people’ ‘See friends and do exercise classes to improve mobility’ ‘The staff and volunteers are first class'‘It’s good to talk to people’‘The meals are very good’
“What is available for me at the Centres?”
* Activities e.g. bowls, seated exercise classes and other fun activities
* individual support* information and advice* friendly staff and volunteers* make new friends* reduce social isolation* hot meal at lunch time* transport to and from the centre
“How do I arrange to come along?”You will require an assessment in order to access the Day Service. This can either be arranged through Northumberland Care Trust or via private arrangement through our Day Services Development Manager on 0845 140 00 88 or 01670 784800.
“Where are the Day Centres?”Alnwick, Amble, Berwick, Blyth, Morpeth, and Seaton Sluice
More information….If you require any further details on this or any other service we provide, please contact us on 0845 140 00 88 or 01670 784800.
The home care service is available to anyone who requires assistance in their own home. Our service is tailor made to meet your needs and is regulated by the Care Quality Commission.
Our services include:
Our service is delivered by caring, well trained Home Care Attendants - all have been thoroughly checked and cleared through the Criminal Records Bureau before being employed by us.
Please contact us for further information and current prices.
Our Community Dementia Service is specially designed for those people with a diagnosis of dementia. The focus within the service is person centred and activities are tailored to meet the needs of people living with dementia. We offer transport to and from the venue, activities (both individual and group themed), a nutritious lucnh and refreshments through the day.
This service can offer both stimulation and interaction for the service user but also provides much needed respite for their carer at home, with the knowledge that their loved one is in a safe environment.
We have centres in:
Accessing places can be through Care Management and we also accept private referrals.
For more information and current prices, please contact us on 0845 140 00 88 or 01670 784 800.
Age UK Northumberland provides a Private Meals on Wheels service for people who require a hot meal delivered to their door in Blyth.
Hot meals are delivered 5 days per week, Monday – Friday between 11.30am and 1pm. We will require a form to be filled in with the following information to arrange the service for you:
The cost of the meal is £4.50
For general information about the Community Meals Service ring 0845 140 0088 and speak to the Day Services Development Manager
It is envisaged this service will assist in the prevention of malnutrition, with the added bonus of seeing a friendly face that will be able to assist if you are unwell with contacting family, friends or you GP.
The Health and Wellbeing team provide a county wide service with a strong focus on delivering exercise classes to suit all levels and abilities.
We provide activities to help support older adults who have low levels of function capacity, or existing disease and disability. In addition to this we provide classes to help maintain older people`s fitness levels.
We also provide a twelve week falls prevention course for anyone who has had a fall or have balance problems and are at risk from falling. The sessions provide a mix of seated and standing exercises focussing on strength, balance, co-ordination and confidence.
The health team run healthy eating and weight management courses to help people make healthy choices about food for weight lose and health benefits.
For further information on classes near you contact:
The Health and Wellbeing Team on 0845 140 00 88 or 01670 784800
In addition, we are part of the national Fit as a Fiddle project which is funded through the Big Lottery Fund.
Find out more about Fit as a Fiddle
This service organises trips to a variety of venues including shopping and lunch allowing another venue for social interaction.
Sustainable development in and around Northumberland National Park is about promoting ways of living and working that allows people to enjoy life, businesses to prosper and communities to thrive.
At the same time, it is about enhancing the natural beauty, wildlife and cultural heritage of the National Park and affording opportunities for understanding and enjoyment of its special qualities by the public.
The Age UK Northumberland Rural Access Project is supported by the Sustainable Development Fund. If you would like to know more about Northumberland National Park, please visit their website.
Visit the Northumberland National Park website
Free confidential, impartial and independent advice for the over 50s, their families, carers and organisations
Assistance can be given on a wide range of topics. A few examples are below:
* Welfare Benefits, Grants & Entitlements* Community, Residential & Social Care* Housing & Home adaptations* Disability Issues & Aids* Local leisure, Health and Educational Activities* Wills, Powers of Attorney, Family Protection Trusts* Local Trader Register
Free confidential, impartial and independent advice:
* Benefit checks* Form completion * Appeals to Tribunal* Appeals to Upper Tribunal* Home Visits
Click here for our service leaflet
The Friendship Line service offers a regular telephone call to isolated or lonely people in the county of Northumberland.
The private domestic service provides housework, laundry, ironing, preparing meals, shopping as well as other tasks.
This service is completely separate from the home care service and has its own team of Domestic Support Workers.
Our advocacy service is free, confidential and impartial. The service is available in the Berwick area. The Advocacy service helps older people to:* Make clear their own views and wishes* Express their views effectively* Obtain independent advice and accurate information* Negotiate and resolve conflict
Contact 01665 511565 for more information
(please note that the Advocates are not in the office at all times, please leave them a message if they are not available and they will return your call)
Age UK Northumberland's training department's business is to give the health and social care workforce the skills and tools to assist older people to thrive, to be safe, secure and cared for wherever they live.
We have a strong social responsibility ethos and this is reflected in our training delivery and our understanding of business needs.
We can offer both Apprenticeships and Mandatory Training for businesses and individuals.
Apprenticeships - we can offer two levels:
Apprenticeships can be used to train both new and existing staff.
Apprenticeship Leaflet
Northumberland Training Leaflet
For more information, please call us on 0845 140 00 88 and speak with the Training Manager.
This Age UK Northumberland service has been building steadily since July, but was formally opened by by Wansbeck MP Ian Lavery, on 16 December 2011.
The scheme aims to offer quality workmanship and value for money to enable customers to feel safe and be able to report a number of jobs to a single contact.
Services offered include:
Age UK Northumberland Day Services Development Manager Elizabeth Simpson said: “We are very excited about the prospects for our handyman and gardening service. Feedback we have received so far in the few months that it has been operating has been excellent".
Comments from existing customers include:
“Customers like the idea of getting a service from a well-respected name that they can trust and from staff who they know have been fully trained and checked".“So often these days you hear of people being conned by so-called handymen who turn up at their door and it is especially important for older people to be aware of the dangers of letting strangers into their homes".“Our handyman and gardening service is available to any residents of Northumberland, not just older people, but the service has been designed with the needs and safety of older people in mind and offers a trusted service at value for money prices.”
Click here to download information on our gutter cleaning and repair service
Click here to download information on our interior and exterior painting service
For more information on any of these services, please contact us using the details below.
Age UK Northumberland