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Current job vacancies

Clerical/Signposting Assistant


Download Job Description


Hours: 22 per week (over 3 days)

Salary: £7,500 per annum

Scale: NJC point 6

Based: Bradbury House, Nottingham


The Central Services Department provides clerical and administrative support to all other services within Age UK Nottingham & Nottinghamshire and its subsidiaries. The department acts as the central hub of the organisation providing a telephone overflow service for the main switchboard answering callers queries and includes signposting or referring to other services as appropriate. As the Central Service Department often provides the first point of contact for members of the public, this necessitates working particularly closely with the Information & Advice (I&A) Department to ensure consistent and accurate information provision and signposting occurs across the organisation.


We require a Clerical/Signposting Assistant who will be based in the busy central services office but who will also provide a clerical support service to other departments/services within the Organisation. This will involve opening mail, preparation of work for mailing to include photocopying, labeling etc and other general office type duties. The successful candidate will also provide cover for reception and assist with answering overflow calls from reception.


The successful candidate will be comfortable meeting and greeting personal callers to Bradbury House and signposting them to the relevant person, project, service or other external service in a professional and efficient way.


Previous experience of providing a high level of Customer Service as well as previous experience of working within a clerical role is essential, as well as good IT skills, using Microsoft Office.


How to apply

For full details please download an application pack from this website


Alternatively, please contact our Human Resources department for an application pack by email to or telephone 0115 8599 265.


The closing date for receipt of completed applications is 5pm on Thursday 30th October 2014.