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Information & Advice

We offer Information and Advice on a range of subjects relevant to the needs of people in later life and to those who are caring for older friends, partners and relatives.

Happy and smiling information officer

The Age UK Notts Information & Advice service operates throughout the City and County of Nottingham. Our information and advice service is independent, impartial, free and confidential.

 

We typically help local people in later life claim in excess of £2 million in benefit entitlements each year. We can help with benefit entitlements, such as:

 

  • Pension Credit.
  • Rent/Council Tax rebates.
  • Attendance Allowance.
  • Disability Living Allowance.
  • Carer’s Allowance.
  • Social Fund payments
  • Bereavement benefits.

We can also help with issues such as:

 

  • Gas and electricity bills.
  • Aids and adaptations.
  • Care at home.
  • Residential care.
  • Other local services and support.

Drop-in sessions

We hold drop-in advice surgeries every Monday morning (10am to 12 noon) at Bradbury House, our Nottingham base. No appointment is necessary.

 

Home visiting service

We can offer home visits to disabled or housebound older people in need of help, or advice related to welfare benefit claims. Where appropriate, we will contact local advice-giving services on your behalf.

 

Volunteering

The success of the Information and Advice Service depends on the dedicated support of a team of trained volunteers. Contact us, without obligation, if you are interested in joining us.

 

Money Advice

We could all do with a bit of help sorting out our finances but where do we start?

Click here to find out how you can get a FREE Financial Health Check

 

Information services

We have a wide range of free Age UK information guides and factsheets.

 

Click here for a full list

 

We also hold information about useful local projects and services available from the statutory and voluntary/charitable sectors in our Information Directory

 

What we offer you

  • We strive to offer you information that is accurate and up to date.
  • We can explain the choices you have.
  • We will help you decide what to do, but not force our opinions on you.
  • We may be able to take action on your behalf, if you want us to.
  • If we cannot help you, we may know of others who can.


How we work

  • We will not charge you for our service.
  • You can talk to us in private.
  • We will not make judgements about your life and what you want to do.
  • We will not be influenced by any interests other than yours.

Drop-in advice surgeries

Monday mornings
10am to 12pm

Bradbury House
12 Shakespeare Street
Nottingham
NG1 4FQ

 

No appointment is necessary

 

Advice surgery

Thursday
10am to 12pm

Bradbury House

 

An appointment is need for this service, please ring 0115 844 0011 to arrange an appointment.

 

Interested in volunteering?

The information and advice service depends on its success on the dedicated support of a team of trained volunteers.

 

If you are interested in becoming a volunteer, then please contact us, without obligation, for more information.

Telephone: 0115 993 3382.
Email: advice@ageuknotts.org.uk