Our aim is to meet the needs and aspirations of socially isolated people over the age of 50 and reach those people who are hidden to society and who may not naturally ask for help.
Older people can easily become isolated within their own homes. Isolation can be caused by developing mobility problems, bereavement, having a loss of confidence, life changes or a condition such as dementia.
We offer activities and opportunities to reduce their isolation and increase their engagement with the local community enabling them to gain confidence to improve their overall health and wellbeing.
This service contributes towards reducing GP visits and hospital admissions and provides people with the information and advice they need to ensure they get the help they need.
Age UK Plymouth's service develops and promotes a positive relationship with individuals to encourage social interaction and engagement, with the aim to enable them to significantly improve their quality of life, health and wellbeing and reduce their feelings of isolation and loneliness.
Enabling older people to get out and about
When older people become isolated or lonely they can lose the confidence to leave the house and get out and about so for those who would like to re-engage with other people, make new friends and build their social networks we can advice to help them access activities in their community.
Age UK Plymouth provides advice and support to help older people stay independent for much longer - something we know is very important.
Call in Time
Age UKs 'Call in Time' service offers a friendly voice and someone to talk to for people who perhaps live alone and feel isolated or lonely, or are recently bereaved or just out of hospital.
This might be:
- A weekly phone call from a volunteer to simply have a chat.
- A short call several times a week to check how they are, or help them during a particularly difficult time.
Volunteers receive specialist training to support them to carry out their role to meet the individual needs of the client.
Age UK Plymouth provides ongoing supervision and mentoring all volunteers which facilitates the development of a good feedback mechanism to highlight any difficulties that the service user may be experiencing, which in turn will enable early interventions to provide additional support where needed.
What our volunteers say
Ann Snell, Account Manager at Martin Luck in Plymouth, joined Age UK Plymouth's volunteering team in 2012, her own parents are in their 80s so she has an understanding of how important connections are for older people.
Ann said: 'I feel very strongly that we should engage with the older population as they are a lot more lonely and isolated than ever before. I was suprised to learn that over 17% of the population in Plymouth is aged over 65 and that over one third of these live alone so I am extremely proud to be part of Age UK Plymouth's volunteer team. The service really does makes a huge difference to so many older people's lives and I would actively encourage anyone who has a little spare time each week to join our friendly team and help the many older people who need support to improve their health and wellbeing.
What our clients say about us
'I would like to pass on my thanks to the fantastic team who look after my Mum at Age UK Plymouth's centre in Plymstock. My mother has alzheimers and lives alone. The Age UK Plymouth team have supported us so much - they arrange her community transport and welcome her to the centre daily. They provide her meals and encourage her to join in activities that may interest her. Sadly she has reached a point where she needs residential care - but they are still considering how they can extend ongoing support to her and some of the friends who enjoy her companionship - they are an outstanding example of dedicated, caring volunteers, who I owe so much to.' - Karen, Plymouth
Approved Provider Standard (APS)
Click here to download the Assessment Report
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To find our more:
Phone 01752 256020