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02392 862121
Click on a section below to download our factsheets.
Income & benefits
Consumer
Social care
Health
Leisure, learning & work
Housing
Legal
Disability living allowance - FS52
Attendance allowance - FS34
Capital income and means-tested benefits - FS53
Carer's allowance - FS55
Challenging welfare benefit decisions - FS74
Council tax - FS21
Debt management - FS75
Guide to benefits for people under State Pension age - FS56
Housing Benefit and Council Tax Benefit - FS17
Income Tax - FS15
Pension Credit - FS48
State Pension - FS19
The Social Fund and other sources of financial help - FS49
Television Licence Concessions - FS3
Planning for a Funeral - FS27
Finding help at home - FS6
Paying for permanent residential care - FS10
NHS continuing healthcare and NHS-funded nursing care - FS20
Self-directed support: direct payments, personal budgets & individual budgets - FS24
Finding care home accomodation - FS29
Hospital discharge arrangements - FS37
Treatment of property in the means test for permanent care home provision - FS38
Paying for care in a care home if you have a partner - FS39
Deprivation of assets in the means test for care home provision - FS40
Local Authority assesment for community care services - FS41
Disability equipment and how to get it - FS42
Paying for care and support at home - FS46
Paying for temporary care in a care home - FS58
How to resolve problems and make a complaint about the local authority - FS59
Choice of accommodation - care homes - FS60
Intermediate care - FS76
Dental Care - NHS and private treatment - FS5
Help with continence - FS23
NHS services - FS44
Help with health costs - FS61
Resolving problems and making a complaint about NHS care - FS66
Public transport and concessions - FS26
Rights at work - FS4
Help with looking for work or starting your own business - FS11
Dealing with disputes at work - FS70
Driving and parking - FS73
Help with heating costs - FS1
Buying retirement housing - FS2
Council and Housing Association housing - FS8
Anti-social behaviour in housing - FS9
Equity release - FS65
Funding repairs, improvements and adaptations - FS13
Tenants' rights - rents - FS35
Tenants' rights - repairs - FS67
Tenants' rights - security of tenure - FS68
Finding private rented accommodation - FS63
Retirement (sheltered) housing - FS64
Water advice - FS69
Park Homes - FS71
Making a Will - FS7
Dealing with an estate - FS14
Arranging for someone to make decisions about your finances or welfare - FS22
Getting legal advice - FS43
Deprivation of liberty safeguards - FS62
Advance decisions, advance statements and livings wills - FS72
The law on age discrimination - FS77