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Age UK Travel Insurance has no upper age limit and you can cover your pre-existing medical conditions wherever possible**. Choose a Single Trip policy, or an Annual Multi-trip policy if you are a regular traveller.
Age UK Travel Insurance is provided by Ageas Insurance Limited.
Enjoy your holiday with the peace of mind that you have chosen the right cover.
Download the Travel Insurance Policy booklet - PDF (807KB)
** Subject to medical screening and acceptance by underwriters.Medical exclusions may apply and acceptance is not guaranteed. Terms, conditions and exclusions apply to this insurance.
† This includes walking frames and wheelchairs, whether owned or on loan.
†† You may cancel your policy within 14 days and receive a full refund. No refund of premium is available after the 14-day period, or if a claim has or will be made. A refund of premium is only available for a Single Trip Policy if the period from the date of issue of the policy to your scheduled return date home is greater than 28 days.
^ Free cover for children is subject to them being covered under the same policy as an insured adult and subject to underwriting acceptance and policy terms and conditions.
* If you call the 0800 number for Travel, Home, Car and Motor Breakdown Services, you will be dealing with Ageas Insurance Limited. Calls are normally free from a landline but charges may apply from mobiles.Age UK Enterprises Limited is registered in England and Wales no 3156159. Registered address: Age UK Enterprises Limited, Tavis House 1-6 Tavistock Square, London WC1H 9NA.Age UK Enterprises Limited is the commercial arm of Age UK (registered charity number 1128267) and donates its net profits to Age UK. Age UK is a registered trademark. The use of the name and logo ‘Age UK’ is done so under licence agreement between Age UK and Age UK Enterprises Limited.
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To buy Age UK Travel Insurance, just follow these simple steps:
Remember there is no upper age limit and you can cover your medical conditions wherever possible^.
Download the Travel Insurance Policy Booklet - PDF (807KB)
* If you call the 0845 number, you may be transferred to an Age UK/Age Concern office, or Ageas Insurance Limited.
** Subject to medical screening and acceptance by underwriters.
Medical exclusions may apply and acceptance is not guaranteed. Terms, conditions and exclusions apply to this insurance
Age UK Enterprises Limited is registered in England and Wales no 3156159. Registered address: Age UK Enterprises Limited, Tavis House 1-6 Tavistock Square, London WC1H 9NA.Age UK Enterprises Limited is the commercial arm of Age UK (registered charity number 1128267) and donates its net profits to Age UK. Age UK is a registered trademark. The use of the name and logo ‘Age UK’ is done so under licence agreement between Age UK and Age UK Enterprises Limited.
Ref: T593V14NOV11
Age UK Travel Insurance includes the following features and benefits, which are explained in detail in your policy booklet.
Remember there is no upper age limit and you can cover your pre-existing medical conditions wherever possible.**
£100/£20 per 8 hours
£5000 for cancellation
Does not apply /
£50
£1,000 in total (£500)
Winter sports – within the policy, for example, under Section 18 of the policy booklet (‘Medical’), you are not covered for claims caused by you taking part in winter sports (unless you have paid the extra winter sports premium for a Single Trip policy or if you have chosen the Annual Multi-trip policy which automatically provides you with 17 days winter sports cover within the policy period).
† The sum insured is for each insured person per trip and is the most that you can claim under the section of the policy document. Other lower limits may apply. These are shown under the appropriate sections of the policy.
^Hospital benefit is payable at £25 per day (up to £500). This is increased to £100 per day (up to £2,500) if your treatment is received in a state hospital which accepts your European Health Insurance Card and your treatment is under the reciprocal arrangements that exist in the following countries: Balearics, Canary Islands, Southern Cyprus, Greece, Malta or Spain.
Note:
* If you call the 0845 number, you may be transferred to an Age UK/Age Concern office, or Ageas Insurance Limited
Below are a few of the questions customers often ask about Age UK Travel Insurance – we hope the answers will be helpful for you.
A. Your policy covers you for the failure of the travel or accommodation provider where there is no other protection or recovery available to you (such as a bond or protection under a credit card).
A. Yes, this is very important, whether you’re taking out cover for a Single Trip policy or an Annual Multi-trip policy. If you are travelling outside of the United Kingdom and answer ‘Yes’ to the medical declaration on page 4 of the Policy booklet, you must declare all medical conditions before taking out or renewing your policy. If you have an Annual Multi-trip policy, you must call Ageas on 0845 128 8008 if there is a change in your health during the policy year, which means that you answer ‘Yes’ to any of the medical declaration questions.
A. Some travellers have medical conditions that simply cannot be covered by the standard Age UK Travel Insurance policy. In those cases you may be referred to a broker, P. J. Hayman & Co. Limited, which operates a scheme called ‘Free Spirit’ that may be able to help provide cover for you.
A. No, cover includes cancellation charges and for that reason it has to start on the date of issue, not on the date the holiday starts. Your friend has already in effect used some of their cover when booking the holiday.
A. No, travel insurance and private medical insurance are different things. Travel cover will look after emergency expenses if you are injured or ill abroad, but not the wide range of treatment expected with medical insurance.
A. So that you can be completely happy with your insurance there is a special money-back guarantee. If you’re not satisfied with your policy, you can return it within 14 days for a full refund from Ageas Insurance Limited. No refund of premium is available after the 14-day period or if a claim has or will be made. For a Single Trip policy, a refund is only available if the period between the date of issue of the policy and your scheduled return date home is greater than 28 days.
A. No, you can simply upgrade the policy you have to include worldwide cover. You will of course need to pay the difference between the premiums for European and Worldwide policies.
A. Your cover includes loss of deposit and cancellation charges, so it’s essential you already have the cover in place when you book and pay your deposit.
A. The Foreign & Commonwealth Office provides essential and very practical advice about travel and travel insurance, it is very clear – ‘Don’t leave home without it’. Surprisingly, many people do, yet the cost of even routine medical treatment abroad can be extremely expensive. Without appropriate travel insurance, medical emergency costs while abroad could be incurred by the traveller.
A. Some examples of the costs of commonly occurring medical situations in the USA are as follows:
Source: Ageas Insurance Ltd Sept 2010 Please note: Figures can vary enormously from state to state in the USA. Also bear in mind that the figures quoted are for medical treatment costs only and do not include the cost of getting home from the USA if repatriation is also needed.
A. More than seven out of ten claims made under Age UK Travel Insurance are the result of medical emergencies. Two out of ten claims relate to cancellation and fewer than one out of ten claims are to do with baggage or money.
A. More information can be obtained by contacting the Foreign & Commonwealth Office: Website: www.fco.gov.uk Telephone: 0845 850 2829 Useful guides: Travel Safe (FCO & Lonely Planet), World Wise (FCO & Lonely Planet), Checklist for Travellers (FCO)
*If you call the 0845 number, you may be transferred to an Age UK/Age Concern office, or Ageas Insurance Limited.
^Subject to medical screening and acceptance by underwriters. Medical exclusions may apply and acceptance is not guaranteed. Terms, conditions and exclusions apply to this insurance.
No one wants a bad holiday experience. Read our useful tips on how to prepare for your holiday and keep safe and healthy on your break.
Medical exclusions may apply and acceptance is not guaranteed. Terms, conditions and exclusions apply to this insurance. *If you call the 0845 number, you may be transferred to an Age UK/Age Concern office, or Ageas Insurance Limited.
Buy online from Ageas Insurance Limited
Or call for a quote now
0800 389 4852*
Lines are open 8am-8pm Monday to Friday‚ 9am-5pm SaturdaysCalls may be recorded.
*** Not all Age UKs/Age Concerns offer all products. Please check (by calling your local office) before arranging a visit.
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