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Incontinence products

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Products and advice to help you manage your condition

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Call for incontinence products 0800 046 1501 0800 046 1501

Lines are open Mon - Fri: 8.30am to 6pm, Sat: 9am to 1pm (excluding bank holidays)
Age UK Incontinence Products are provided by Choice Shops Limited

Buying this product supports Age UK’s charitable work.

At Age UK we are proud to be working with Choice Shops, a leading online healthcare retailer, to offer a great choice of products suited to different needs.

We also understand that these products are time sensitive, so Choice Shops ensure next-day delivery on most products and a no-quibble returns policy if you are not happy with your purchase.

We offer:

  • discreet, next day delivery on the majority of items
  • expert advice available Monday to Saturday
  • sample service to find the right product for you
  • free economy delivery when you spend £50 or more
  • wide range of trusted brands
  • no quibble returns policy

Disposable products

We stock a huge range of disposable incontinence products to suit all needs. Age UK-branded incontinence products are all designed for maximum comfort and peace of mind.

Age UK absorbent pants

The Age UK incontinence pants and pads are breathable with a latex–free design making them kind to the skin, and all feature a super–absorbent polymer which maximises the absorbency level and neutralises embarrassing odours, ensuring that the Age UK disposable incontinence products can be worn discreetly and with confidence.

Products we offer include:

  • bed pads
  • pads of all sizes
  • adult nappies

Washable products

Our washable incontinence products offer protection from incontinence with the benefit of being reusable rather than thrown away.

Pack of bed pads

The level of protection available will vary from light to medium urinary incontinence. We show the absorbency in millilitres on all of our absorbent washable incontinence products.

Products we offer include:

  • washable incontinence pants (male and female)
  • washable bed pads
  • duvet protection
  • pillow protection
  • mattress protection

Other incontinence products

We also stock a range of urinals, wipes and creams, adult bibs, commodes and disabled toilet keys. If, after searching through our site, you are still unable to find what you are looking for, then call our friendly staff who will be happy to help.

Other product we offer include:

  • medical gloves
  • skin wipes
  • commodes
  • disabled toilet keys
  • nappy bins


Q. What are the benefits of disposable products?

A. Disposable products are able to offer much higher absorbency levels when compared to washable products. There is also a much larger range of choice ranging from slim line rectangular inserts, for light incontinence, to large all-In-one products (adult diapers), capable of dealing with heavy to very heavy levels of incontinence.

Q. What are the benefits of washable products?

A. Washable products can have a cost advantage over disposable products. Although initial costs can be higher, because the products can be reused many times, the cost in the long run is reduced when compared to disposable products. Washable products also tend to be manufactured out of more comfortable materials like cotton. These are also ideal for stress and light incontinence.

Q. Can you give me advice on my incontinence?

A. Our advisors are trained by the leading manufacturers and can give you expert advice on the products. If you require more specialist, medical advice then it is always best to consult with a continence specialist or a doctor.

Q. How do I know which product to buy?

A. Choosing the right product can be difficult and quite confusing when confronted with a large range. We currently have a lot of information and advice relating to this subject, along with product reviews of popular items. Please call 0800 046 1501 or visit the Age UK Incontinence website for more advice

We also offer a large range of incontinence samples which allow you to trial a product before committing to a purchase of a full pack, contact Choice Shops directly for more information.

Q. Can you explain your absorbency rating system?

A. Our absorbency rating system comes in 2 different forms. The first is shown simply in millilitres. You can work out how much liquid this is in practice by comparing it to everyday objects containing liquid, where the amount in ml is shown (eg. small bottles of water etc.). The second is taken from the manufacturers of the product.

Q. Are orders delivered in discreet packaging?

A. Yes, all orders are delivered either in plain purple mailing sacks or in cardboard boxes with any text covered over using black tape.

Q. How will my order be delivered?

A. We use many delivery courier companies from Royal Mail, Yodel, Tuffnells or DHL. We find these methods of delivery very reliable and efficient.

Products and advice to help you manage your condition

View our range

0800 046 1501 0800 046 1501