Q. What are the benefits of disposable products?
A. Disposable products are able to offer much higher absorbency levels when compared to washable products. There is also a much larger range of choice ranging from slim line rectangular inserts, for light incontinence, to large all-In-one products (adult diapers), capable of dealing with heavy to very heavy levels of incontinence.
Q. What are the benefits of washable products?
A. Washable products can have a cost advantage over disposable products. Although initial costs can be higher, because the products can be reused many times, the cost in the long run is reduced when compared to disposable products. Washable products also tend to be manufactured out of more comfortable materials like cotton. These are also ideal for stress and light incontinence.
Q. Can you give me advice on my incontinence?
A. Our advisors are trained by the leading manufacturers and can give you expert advice on the products. If you require more specialist, medical advice then it is always best to consult with a continence specialist or a doctor.
Q. How do I know which product to buy?
A. Choosing the right product can be difficult and quite confusing when confronted with a large range. We currently have a lot of information and advice relating to this subject, along with product reviews of popular items. Please call 0800 046 1501 or visit the Age UK Incontinence website for more advice
We also offer a large range of incontinence samples which allow you to trial a product before committing to a purchase of a full pack, contact Choice Shops directly for more information.
Q. Can you explain your absorbency rating system?
A. Our absorbency rating system comes in 2 different forms. The first is shown simply in millilitres. You can work out how much liquid this is in practice by comparing it to everyday objects containing liquid, where the amount in ml is shown (eg. small bottles of water etc.). The second is taken from the manufacturers of the product.
Q. Are orders delivered in discreet packaging?
A. Yes, all orders are delivered either in plain purple mailing sacks or in cardboard boxes with any text covered over using black tape.
Q. How will my order be delivered?
A. We use many delivery courier companies from Royal Mail, Yodel, Tuffnells or DHL. We find these methods of delivery very reliable and efficient.