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Services for Later Life 2012

 
 
SFLL branding

Services for Later Life 2012 will take place on Thursday 12 July 2012 at the Radisson Blu Portman Hotel, London.

Book your place before 1 June 2012 to benefit from early-bird booking rates. Tweet about Services for Later Life 2012 #SFLL for a further 10% discount.

Services for Later Life 2012
Rising to the challenge

Often the hardest of times bring out the best and most innovative changes. How we respond and how we react to the significant challenges we all face will be critical for older people. This major event will bring together more than 200 service professionals to explore the potential opportunities we have in relation to commissioning, design, delivery and quality of services.

Chaired by Dianne Jeffrey CBE DL, Chairman of Age UK, the conference features a high-profile panel of service experts, including Dan Corry, Chief Executive, New Philanthropy Capital; Professor Dennis L Kodner, International Visiting Fellow, The Kings Fund, and Co-Director, Aetna Foundation Care Co-ordination Study; Phil Hope, Director of Improving Care; and Dr Gabriella Spinelli, Director of the Business Strategy and Innovation Programme, Brunel Institute for Ageing Studies, Brunel University.

Attend this event and take away practical ideas to make what you do even better and gain useful contacts to keep in touch with.

Why service design matters?

The afternoon plenary session of the conference is focused on 'service design', with key speakers addressing what 'service design' actually is, the importance of service design and sharing examples of best practice. Prior to the conference, a conversation was facilitated via twitter to find out more about what our followers thought on the issue, from how small changes could make a big difference and the extent to which consumers are involved in the design of services?

View the tweets from our followers

View the conference programme online

Book your place online (payment by debit/credit card)

Download the programme and booking form

For more information, call 020 3033 1501 or email servicesforlaterlife@ageuk.org.uk

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Age UK Advice:
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Useful download

  • Download our Services for Later Life 2012 programme and booking form:
    opens link in new window Services for Later Life conference programme and booking form (PDF 314KB)
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    2. Click ‘Download’.
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    4. Click ‘Next’.
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    You can use Adobe Reader to read a PDF out loud with the following shortcut keys:

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