In this participatory workshop Shehnaaz Latif set the scene for how evaluation and monitoring must sit within a quality system in order to ensure a healthy and functional organisation. Shehnaaz established with participants that there was a varying level of understanding within the workshop about what the terms meant and how people were implementing outcome and impact measurement within their organisation.
Shehnaaz then introduced the group to the programme logic model which sets out how an intervention such as a project is understood or intended to produce particular results through the components of inputs, processes, outputs, outcomes and impact. The group discussed various tools and methods for collecting information from those who use services and the challenges that measuring outcomes and impact presents to organisations.
Shehnaaz also talked to the group about balancing and managing the requests from funders for outcome measurement and ensuring that evaluation is also used to ensure that services make a real difference to those who use them.
Download Shehnaaz Latif's presentation
Download Aileen Francis's presentation (PDF 383 KB)
Download Miriam Browne's presentation (PDF 866 KB)
Download Tansy Hutchinson's presentation (PDF 117 KB)
Rob Jackson focussed the discussion by asking three key questions:
Download Rob Jackson's presentation (PDF 95 KB)
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