Age needs one voice. Now it has:
Age UK is the new force combining Age Concern England and
Help the Aged in England.
The new force combining &
Acting Together involves people called Experts by Experience (Experts), who have experience of using health and social care services. Experts are recruited, trained and supported by a number of different voluntary sector organisations, including Age UK. Age UK’s Experts are older people who are service users or the family carers of older people and people with dementia.
Heléna Herklots, Services Director at Age UK, said: 'Acting Together is a great opportunity to bring older people into the very heart of the services they need and use. It is crucial their voices are listened to in ensuring health and social care services are properly regulated. We hope this will lead to continual improvement across the sector. The scheme will provide over 100 roles for older people and their carers as Experts by Experience.'
Experts support CQC, working alongside their inspectors on inspections of services such as care homes and hospitals. They help gather the experiences and views of people using those services, and are asked to submit brief reports to Age UK and CQC afterwards. All Experts who take part in inspections are subject to a Criminal Records Bureau check. For further information, visit CQC’s website
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Downloads
A download is a document (like a research report, a leaflet, or an application form) that can be transferred from our website to your computer. You can download a file, view it on your screen, print it, or save it to your computer.
PDF stands for ‘portable document format’.
Most downloads on this website are PDFs. We use this format to ensure that the document looks the same on everyone’s computer (website pages, by contrast, appear differently depending on how people have set their computer up).
Computers use a program called Adobe Acrobat Reader to download PDFs. If you try clicking on a link to download a PDF and it doesn’t work, you will need to install Adobe Acrobat Reader onto your computer.
The process is quite straightforward and is free.
PDFs cannot be changed. If you need to be able to type into a downloaded document (for example, if we are offering a letter template that you need to put your name on) we will provide it as a Microsoft Word document rather than a PDF. You can then download it, type into it and save it to your computer.
Downloads will open on your computer in a new browser window.
Inside this window (below all your web browser menus), there will be a toolbar with options for you to print or save the document.
Close the browser window to return to the Age UK website.
We have made every effort to make our PDFs accessible to screen readers. Here is an overview of your accessibility options available in Acrobat Reader. Please ensure that you have downloaded the latest version of Acrobat Reader from the Adobe Reader website to ensure that they are included in your version of the programme.
You can use Adobe Reader to read a PDF out loud with the following shortcut keys:
You can also convert a PDF into a web page by following these steps:
You can convert a PDF document into a text file for use with other software and hardware such as Braille printers by opening the PDF and choosing ‘Save as text’ from the File menu.
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