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The new force combining Age Concern logo & Help the Aged logo

About Age UK Training

 
 
Business people

Age UK Training has provided training, consultancy and action research across the UK and transnationally for over 60 years.

What we do

We meet the training and development needs of people and organisations across the UK and transnationally, working across age groups, academic levels and learning abilities, and in a number sectors alongside health and social care.

Each year we average over 10,000 participants taking our training programmes and courses.

Mission, vision and business aims

Recognitions and awards

Teams and client comments

Mission, vision and business aims

Mission

Our mission is to maximise the role of Age UK as a provider of quality services which improve the quality of life for older people.

Vision

Our vision is to be respected as an innovative, creative and dynamic training provider who will lead the way in workforce development in the health and social care sector.  We aim to be recognised for our expertise and our inclusive approach and, as a result, to be seen as an influential provider of learning and employment initiatives for people within the health and social care sector and for people 50 years and over in any sector.

Strategic business aims

We have five strategic business aims that steer our activities:

  1. To sustain and demonstrate a culture of high performance and continuous improvement.
  2. To recruit, manage and develop our people to achieve business and personal goals.
  3. To develop and market our services though a structured and planned approach to product and business development.
  4. To use financial systems to make planned, informed and viable business decisions.
  5. To expand the scope and effectiveness of our partnership activity to create business opportunities, strengthen our influencing position and develop best practice in the provision of training and employment services.

Recognitions and awards

Our training has been commended nationally.

Skills for Care Accolades

Our training in Yorkshire has been recognised by three of the last four opens link in new window annual Accolades by Skills for Care, the national authority on training standards and development needs in social care in England.

2009

We were finalists for the best provider of learning and development, for our Adult Apprenticeship programme.

2008

We were highly commended as one of the top three training providers and assessment centres in England, for helping care workers overcome access barriers to gain Skills for Life qualifications.

2006

We won Accolades for the most innovative and effective recruitment initiative and the Winner of Winners, for the excellence, innovation and links to employers demonstrated in our involvement in the Future Carers Project.

Regional recognition

Our training and participants have been commended regionally and locally.

  • Apprentice of the Year: East Midlands Apprenticeship Awards 2009
  • Learner runner up: Greater Manchester Learning Agreement Pilot awards 2009
  • Employer award for supporting education and business: Walsall Education Business Partnership Employer awards 2009
  • Most Supportive Partnership: Carter & Carter Group Recognition awards 2008
  • Skills for Life Learner: Walsall Lifelong Learning awards 2008
  • Two Learner categories and one Employer category: Learning and Skills Council and CXL Lancashire Learning Agreement Pilot awards 2007
  • Adult Learner category: Walsall Lifelong Learning awards 2006
  • Two Learner categories: Skills for Life Award - Learning in the Health & Social Care Sector
  • Skills for Life winner: Excellence in Cumbria awards
  • Special Achievement Apprenticeship winner: Learning and Skills Council Greater Manchester Learner awards 2004
  • Modern Apprenticeship of the year: Learning and Skills Council Greater Manchester Learner awards 2003

  • Teams and client comments

    Trainers

    All our trainers are qualified and experienced with occupational expertise in their field. Our trainers are enthusiastic about the benefits of training and use the most current methodologies in their delivery, ensuring that courses are instructive, absorbing and interesting to attend.

    Happy client

    From our clients

    'The standard of training has always been excellent. Eileen, the trainer, always evaluates how well the training went and discusses with me whether changes are needed.'

    Staff

    Our friendly and helpful staff are available to discuss your training requirements and aim to provide the highest quality of booking and administration.

    Two people talking

    From our clients

    'The staff are courteous and always willing to assist wherever possible. The trainers have high standards of training and are very knowledgeable in their fields.' AC South Staffordshire


      More information about the courses

      Useful documents

      • Download the Age UK Training booking form
      • Download the Age UK Training brochure
        Help with downloads

        Downloads

        What is a download?

        A download is a document (like a research report, a leaflet, or an application form) that can be transferred from our website to your computer. You can download a file, view it on your screen, print it, or save it to your computer.

        What is a PDF?

        PDF stands for ‘portable document format’.

        Most downloads on this website are PDFs. We use this format to ensure that the document looks the same on everyone’s computer (website pages, by contrast, appear differently depending on how people have set their computer up).

        How do I download a PDF?

        Computers use a program called Adobe Acrobat Reader to download PDFs. If you try clicking on a link to download a PDF and it doesn’t work, you will need to install Adobe Acrobat Reader onto your computer.

        How do I install Adobe Acrobat Reader?

        The process is quite straightforward and is free.

        1. Go to opens link in new window http://get.adobe.com/uk/reader/
        2. Click ‘Download’.
        3. Wait for the window to offer you the option to ‘Run’, then choose this option.
        4. Click ‘Next’.
        5. Click ‘Install’
        6. Wait for the window to offer you the option to ‘Finish’, then choose this option.

        How do I change a download?

        PDFs cannot be changed. If you need to be able to type into a downloaded document (for example, if we are offering a letter template that you need to put your name on) we will provide it as a Microsoft Word document rather than a PDF. You can then download it, type into it and save it to your computer.

        How do I print or save a download?

        Downloads will open on your computer in a new browser window.

        Inside this window (below all your web browser menus), there will be a toolbar with options for you to print or save the document.

        Close the browser window to return to the Age UK website.

        Can my screen reader read PDF downloads?

        We have made every effort to make our PDFs accessible to screen readers. Here is an overview of your accessibility options available in Acrobat Reader. Please ensure that you have downloaded the latest version of Acrobat Reader from the Adobe Reader website to ensure that they are included in your version of the programme.

        You can use Adobe Reader to read a PDF out loud with the following shortcut keys:

        • Read the document: Shift +Ctrl+Y
        • Read the open page only: Shift +Ctrl+V
        • Read to the end of the document: Shift+Ctrl+B
        • Pause: Shift+Ctrl+C
        • Stop Shift+Ctrl+E

        You can also convert a PDF into a web page by following these steps:

        • Copy the URL (web address) of the document (right-click on the link and select ‘Save target as’ or ‘Copy link’).
        • Open the Adobe online conversion tool in your browser and paste the URL into the URL box.
        • Tick the HTML box on the Format option and click ‘Convert’.

        You can convert a PDF document into a text file for use with other software and hardware such as Braille printers by opening the PDF and choosing ‘Save as text’ from the File menu.

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