Age needs one voice. Now it has:
Age UK is the new force combining Age Concern England and
Help the Aged in England.
The new force combining &
Age UK Training provides apprenticeships and vocational skills training for work in the business administration, customer service and retail sectors.
Many of our programmes have government funding available for eligible participants.
Age UK Training deliver our business administration apprenticeships and vocational skills training in the workplace, tailoring them to reflect the requirements of the business.
Participants in our programmes can gain nationally recognised qualifications (NVQ) at level 1, level 2 and level 3.
Age UK Training designed our customer service apprenticeships and vocational skills training to develop participants’ knowledge and skills to deliver high quality customer service that meets the needs of the business. We tailor our training programmes to fit participants’ roles, work patterns and learning capabilities, and the requirements of employers.
Participants in our programmes can gain nationally recognised qualifications (NVQ) at level 2 and level 3.
Age UK Training tailor our work-based retail apprenticeships and vocational skills training to the needs of the participants and the business, enabling participants to assist customers, work effectively in a retail team, and support customer service improvements.
Participants in our programmes can gain nationally recognised qualifications (NVQ) in retail at level 2 and level 3.
For all of these courses, participants can gain national vocational qualifications in retail through apprenticeships and advanced apprenticeships, which we deliver from our training centres in Cumbria, Greater Manchester and the north-west.
Participants can also achieve national vocational qualifications in retail through Train to Gain, our tailored training programme, as we deliver it through care organisations from our training centres in Cumbria, Greater Manchester and the north-west.
Find details of all our venues and contacts
Downloads
A download is a document (like a research report, a leaflet, or an application form) that can be transferred from our website to your computer. You can download a file, view it on your screen, print it, or save it to your computer.
PDF stands for ‘portable document format’.
Most downloads on this website are PDFs. We use this format to ensure that the document looks the same on everyone’s computer (website pages, by contrast, appear differently depending on how people have set their computer up).
Computers use a program called Adobe Acrobat Reader to download PDFs. If you try clicking on a link to download a PDF and it doesn’t work, you will need to install Adobe Acrobat Reader onto your computer.
The process is quite straightforward and is free.
PDFs cannot be changed. If you need to be able to type into a downloaded document (for example, if we are offering a letter template that you need to put your name on) we will provide it as a Microsoft Word document rather than a PDF. You can then download it, type into it and save it to your computer.
Downloads will open on your computer in a new browser window.
Inside this window (below all your web browser menus), there will be a toolbar with options for you to print or save the document.
Close the browser window to return to the Age UK website.
We have made every effort to make our PDFs accessible to screen readers. Here is an overview of your accessibility options available in Acrobat Reader. Please ensure that you have downloaded the latest version of Acrobat Reader from the Adobe Reader website to ensure that they are included in your version of the programme.
You can use Adobe Reader to read a PDF out loud with the following shortcut keys:
You can also convert a PDF into a web page by following these steps:
You can convert a PDF document into a text file for use with other software and hardware such as Braille printers by opening the PDF and choosing ‘Save as text’ from the File menu.
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