Challenging benefit decisions

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It is often possible to challenge a benefit decision if you think the decision is wrong.

To challenge decisions about benefits and Social Fund payments, contact the Department for Work and Pensions (see 'useful website' on the right-hand side column for contact details).

To challenge decisions about Housing and Council Tax Benefits, contact your local authority.

For more information on challenging benefit decisions, download the 'Challenging welfare benefit decisions' factsheet published by Age Scotland partner Age UK, or else call the Silver Line Scotland on 0800 4 70 80 90

 Download the challenging welfare benefit decisions factsheet (PDF 239 KB)


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Silver Line Scotland:
0800 4 70 80 90

Useful website

Useful information to download

  • A factsheet from Age Scotland partner Age UK about welfare benefit applications and challenging negative decisions.

Download the challenging welfare benefit decisions factsheet (PDF 239 KB) 
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