We receive many enquiries from people on the subject of transport.
Non-emergency transport to hospital is requested by telephoning the Non-Emergency Passenger Transport Service on 08458 500 774. If you are with a GP surgery in the Waveney area of Suffolk the number to ring is 01493 453777.
If you find you are not eligible for transport via the above service, there are other options to use
Download the "Non Emergency Transport to Hospital" Leaflet
or contact our Information and Advice Team and request a copy of the leaflet.
The Information Guide “In the Driving Seat” contains lots of useful information for older car drivers. To obtain a copy, click on the link below or contact our Information and Advice Team
Download the "In the driving seat" factsheet
Older drivers in Suffolk can arrange an 'assessment of fitness to drive' through East Anglian DriveAbility.
They can be contacted by telephone on 01842 753029
Visit the East Anglian DriveAbility website
Assessments take place at their centres in Thetford and Colchester. There is a charge for these assessments.
A national scheme providing parking concessions for people, travelling either as drivers, or drivers of passengers who have severe mobility problems. To apply, visit their website or email email@example.com or call 0808 800 4005 option 2 (Monday to Friday, 9am to 5.30pm)
Age UK Suffolk’s Information and Advice Team can offer assistance with completion of Blue Badge forms for older people who do not have friends or family who can help them fill in the forms.
Motability is an independent, non-profit making organisation that runs the Motability Scheme.
If you receive a mobility allowance, the scheme maybe able to help you to lease a car, powered wheelchair or scooter.
For more information, contact Motability on 0300 456 4566 or visit their website
If you are over retirement age and would like to check that you are claiming all the benefits and allowances you are entitled to contact Age UK Suffolk’s Benefits Advice Service.
A variety of low speed buggies and scooters are available for driving either on pavement or road.
Get independent advice before making a purchase. The Disabled Living Foundation’s “Living Made Easy” website has clear, practical advice on buggies and scooters and you can also buy equipment from this website.
We suggest you buy from a local equipment supplier. Age UK Suffolk have a list of these. For a free copy contact our Information and Advice Team
Over 60’s and eligible disabled people are entitled to a bus pass which will allow free off-peak travel on local buses anywhere in England.
To apply for the pass for the first time, telephone the Bus Pass Information Line on 0845 600 0659
or visit the Suffolk on Board website
The Senior railcard is available to anyone aged 60 or over.
To purchase a railcard online visit the National Rail website or you may wish to obtain a leaflet containing an application form from larger local Railway Stations.
There is no national concessionary scheme at present but you may want to contact your coach operator to see if they offer any discounts.
If you have a disability or long term health condition which makes it difficult to walk or use conventional public transport, you can apply for Travel Vouchers from Suffolk County Council. These can be used against the cost of travel on taxis and some community transport schemes.
You can apply for the Travel Vouchers in two ways:
- request an application form by phoning 0845 600 0659
visit the website to download the application form
If you find it difficult to get to the shops, a medical appointment, or to visit friends and there's no public transport available locally, a scheme called Connecting Communities may be able to help by taking you to an approriate bus route or train link.
Visit the Suffolk County Council website for more information