Dial-a-Driver Scheme :
This project is aimed at older people, and people with disabilities who are able to use standard cars
The project’s aims are:
To provide cheaper transport to the beneficiary group
To enable users to get to and from doctors, chiropodist, hospital and social appointments/engagements
To provide support from the volunteer drivers on the way in to and out of appointments, and in the waiting room
How does the service operate?
The project uses volunteer drivers, and their own cars
It costs 40p per mile, from the driver leaving their own home to their return. The charge is to reimburse drivers for their out-of-pocket expenses and is paid by you directly to the driver. They will issue a receipt if requested.
We will always try to get a driver who lives as close as possible to you to minimise costsIf going to a doctors/hospital appointment, the driver can normally wait and escort the service user in and out if necessary.
You must wear a seat belt for the duration of any journey undertaken.
Quotes can be requested in advance of longer journeys; we have drivers who are prepared to travel to Durham, Newcastle and even further occasionally.
Bookings should be made through Age UK Sunderland – the direct line for this service is 567 4135; please leave your name and telephone number if there is no-one available to take your call. The line will be manned Monday – Friday between 1 and 3 pm.We will contact you if a driver is unable to undertake a booked journey in order for you to make alternative arrangements.
It is advisable to give at least 48 hours’ notice of a journey.
Area covered: City of Sunderland including Hetton, Houghton, and Washington.
Telephone 0191 567 4135