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AQS Award

14 May 2015

 

In May 2015 Age UK Surrey’s Information & Advice Department achieved the Advice Quality Standard (AQS). This quality mark is for organisations that provide advice to the public and have demonstrated that they are easily accessible, effectively managed and employ staff with the skills and knowledge to meet the needs of their clients. Age UK Surrey’s Information & Advice Department is pleased to have met the demanding requirements of the AQS quality mark and have been assessed as providing a high quality service. The AQS is owned by Advice Services Alliance and the assessment process is independently managed by Recognising Excellence. AQS standard holders must be audited every two years.