About the service
Helping Hands offers assistance with domestic and social support at home.
Click here for the benefits of Helping Hands
As people live longer and want to remain independent at home, reliable, caring services are required to help with all those daily tasks which become a little more difficult.
We have a bank of reliable, compassionate and well vetted Helping Hands who can visit you weekly or fortnightly.
We can help with:
- General Cleaning
- Changing bed linen
- Sorting through cupboards
- Preparation of light snacks
- Prescription collection
- Company on walks & outings
- One off spring cleans
- Help with packing when moving house
- Paying bills
- 12 week short term assistance whilst convalescing
How the service works
Our coordinator will visit you at home to complete a holistic assessment and discuss your needs, hours, cost and any other service required.
All our Helping Hands are police checked, referenced and interviewed personally to ensure peace of mind.
You will be introduced to your Helping Hand by our coordinator and together we will agree the support and hours required. We try to match your personality as well as take into consideration your requirements. Having a good rapport with your Helping Hand is important to us.
You will need to provide adequate cleaning materials and safe equipment in good working order.
You pay the Helping Hand hourly for the work they complete and a monthly support fee to Age UK Sutton.
Our co-ordinator is available for all your support needs. We evaluate our services regularly and monitor your relationship with the Helping Hand to ensure that all is going well.
We pride ourselves on providing quality and seek feedback so that we can continue to develop and improve our services.
Your support plan can be reviewed at any time. If your circumstances change please contact the coordinator who can re-visit, review and assess if there is anything else you need.
For more information and to book an assessment please call 0208 770 4091 or email Helpinghands@ageuksutton.org.uk
We do not provide personal care or assistance with medication but we can put you in contact with organisations that do.
Click here for our Helping Hands postcard
We also need Helping Hands please click on this link to find out more