Payment Methods

We accept payment by cash, cheque, debit card or credit card. Card transactions will appear as Payacharity on your credit card / bank statement.

Pay securely online now

Workshop £10 per session 

4 week course £32 for 4 sessions

1 to 1 lessons £10 per session

Home coaching  - please call to book 020 8770 6960

 

Or contact us to book:

call: 020 8770 6960
email: digital@ageuksutton.org.uk


Cancellation Policy 

Payment must be made in advance of any service delivery

We will always strive to deliver our services on time, if inclement weather or other situations outside of our control prevent this an alternative time slot to suit you will be offered.

If you would like to cancel and we receive your request with more than 24 hours’ notice you will receive a full refund

No refunds will be made will less than 24 hours’ notice

Cancellations should be made in writing to Age UK Sutton 2 Lower Square, Civic Offices, St Nicholas Way, Sutton, SM1 1EA, or by email to finance@ageuksutton.org.uk quoting the type and date of session booked.

You can also phone 0208 770 6960

Refunds 

All refunds will be made by CHEQUE or BACS. Refunds can take 8 working days to process.

Success Stories 

*Barry’s Story

When Barry was given his Christmas gift, he was both pleased and a little perturbed to find himself the owner of a tablet. Barry, who is in his 80s,digital inclusion had never had an experience with computers, so he didn’t know how to get started with this tablet.

When we visited Barry at his home, we found a gentleman who was motivated and willing to learn, and eager to get started. Barry said he was most looking forward to getting in touch with his family who lived abroad.

After showing Barry and his wife how to charge their new tablet, we offered him a range of options for learning how to use it. Barry thought he would benefit the most from a personalised session with a Digital Inclusion Volunteer, so this was set up for him.

Taming the tablet

Jim*, one of Age UK Sutton’s Digital Inclusion Volunteers, guided Barry through the process of setting up his tablet before explaining its features and what it could do. Supported by Jim, Barry was able to explore the main functions on his tablet and how to use apps.

Thanks to the help he received from Jim, Barry is now very comfortable using his tablet. He has set up his Facebook profile and created an email account, which he uses to keep in touch with his family abroad.

“I’m very happy with the help I received. It’s much easier to keep in touch with my family now.”

*names have been changed
*picture is for illustrative purposes only

Purchase as a gift

To find out more about buying a training course for a friend or relative click here.