Concerns, Comments and Complaints

Please note, this service is not available outside Age UK Teesside - Head Office's catchment area.

Age UK Teesside
The Dorothy Rose Suites (29-32)
The T A D Centre
Ormesby Road
North Yorkshire
TS3 7SF
United Kingdom

Email: front.office@ageukteesside.org.uk
Telephone: 01642 805500

How to contact us if you wish to discuss a concern, complaint or compliment.

Concerns, Comments and Complaints

Complaints

Age UK Teesside aims to provide services of a standard acceptable to all our users. If we fail to do this we want to know about it. This will enable us not only deal with the specific problem, but also avoid it happening again.

Compliment

We would like to hear from you if you are happy with any part of the service you have received or if you have a suggestion about how we can improve our service.

If you wish to make a comment or complaint please post it to:

Age UK Teesside
Dorothy Rose Suites
The TAD Centre
Ormesby Road
Middlesbrough
TS3 7SF

Or email: front.office@ageukteesside.org.uk

Complaints Policy