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Nail Cutting

As people get older they can be faced with a number of conditions that make it difficult to reach their feet and cut their toenails.

Poor eyesight, arthritis and the inability to bend and move freely are just some of them. We provide a simple nail cutting service.

Who is the service for?

The service is for people over the age of 50 who are unable to cut their own toe nails.  The service can only offer basic nail cutting. It aims to do what you would do for yourself if you were able or what you would ask a caring relative or friend to do.  We cannot treat corns, bunions, fungal infections etc.  In these circumstances we would suggest that you seek advice from your GP, a qualified podiatrist or a pharmacist.


Where do we operate?

We are currently not able to offer appointments at all our clinics due to high demand for our service in some areas. Please read the list below to see where we are currently able to offer appointments:


Clinic location


Bradford on Avon

Waiting list*


Waiting list*


Limited Spaces available


Waiting list*


Closed to applications**


Limited Spaces available


Spaces available

Melksham (Bowerhill)

Closed to applications**


Closed to applications**


Limited Spaces available

Royal Wootton Bassett

Closed to applications**


Limited Spaces available


Spaces available


* At some of our clinics we run waiting lists where the demand exceeds the current capacity. We are still happy to receive new applications to these clinics and when there is a space available we can offer an appointment. We are unable to indicate how long the waiting list will be though it may be up to 12 months.

** In some cases we are unable to accept new applications at our clinics. This may be because of high demand and/or oversubscribed clinics. Please do not apply to the service if you wish to attend one of these clinics


Each location is visited every two to four weeks according to demand. Please note that at the present time we are unable to offer a home visiting service.


At present we do not offer a toenail cutting service in Swindon. For appointments in the Swindon area please contact
SEQOL Foot Care Service, available at a variety of locations near you or an at-home service is available

Call 01793 466666 to discuss and arrange an appointment.

Low risk diabetics can be seen if your GP contacts us with approval.


Can anyone attend a clinic?

It is very important that we assess if someone is suitable for our service because we would not wish to harm you in any way but also because if you have other difficulties with your feet you may qualify for treatment from the local NHS Podiatry Service.

The service is currently unable to accept people who are Diabetic, Haemophiliac or taking certain anti-coagulant drugs such as Warfrin, other existing medical conditions may require us to contact your GP to ask if they can confirm suitability for our service.

How do you run the service?

We are able to run this service with with a dedicated team of volunteers who have undertaken suitable training with qualified podiatrists. They are then supervised by our nail care service coordinator and supported in running the clinics by an equally dedicated team of volunteer receptionists.



Once we are sure that it is safe for us to offer a service to someone they will be asked to purchase their own equipment from us at a one-off cost of approximately £7 (unless they have suitable ones of their own). This equipment will be kept by you and used only for your treatment. It will need to be brought to each appointment. Without this equipment we will be unable to cut your nails.

How much does each appointment cost? (Price current at 01.11.12)

The cost per person per visit will be £10 and most people attend every 8-12 weeks depending on how fast their toenails grow. Appointments more often than 8 weekly will only be offered if our nail cutters determine that this is medically/physically necessary. Our service costs are not fully met by the charges made to service users & therefore the service is delivered within NHS funding guidelines. Please consider making additional arrangements to have your nails cut if you do not think this will suit you.

If you would have genuine difficulty meeting the cost of appointments please contact us. Our support service has details of a number of charities that may be able to help and they can also check that you are claiming all the benefits for which you are eligible.


We ask that people using the service pay either by cheque or are invoiced for their appointments. If this would cause you difficulties then please discuss it with us.


IMPORTANT NOTICE – It is with regret that due to increased overheads and running costs, from 1st January 2014 the one-off cost of the equipment will be increasing to £10 and the cost per visit will be increasing to £12


If you would like to use this service then you can download a referral form below and send it to us by email to or by post to Age UK Wiltshire, 13 Market Place, Devizes Wiltshire, SN10 1HT.

Alternatively, please call our office on 01380 727 767 to request a form to be sent to you in the post.

This service is supported by Wiltshire County Council and NHS Wiltshire, Order of St John, Westlea Housing Association, Selwood Housing Association and Ridgeway Housing Association.