you can be the victim of a scam
use fraudsters rather than scammers
our shops or Age UK shops, not our Age UK shops or Age UK charity shops (because the fact it's a charity shop is already implied by the fact it's an Age UK shop)
not Social Care
"Hello" – reported speech
'Hello' – quotes within reported speech
"This is correct," said James. "But I was told 'This is not how we do things here.'"
Not stair lift
never use in relation to conditions or diseases, also don't use struggling, ailing, victim of...
say living with, experiencing, someone who has dementia, someone who has a diagnosis of...