We offer information and advice on a wide range of topics affecting older people and their carers and have access to many different information resources.
Our experienced staff and volunteers have a strong knowledge of local facilities and services that can be of benefit to older people. If we are unable to provide you with the information or advice that you need, we aim to signpost you to another relevant organisation. We also give advice on housing options, welfare benefits for older people and the social care system
The Information & Advice Service is based in Our One Stop Shop on Eldon Street (opposite the cinema), you can pick up a range of information booklets when the shop is open Monday – Saturday 9.00am – 4.30pm . In addition to this there are Information Assistants available to help you on the following days:
- Monday - 9.30am - 1pm
- Tuesday - 9.30am - 4pm
- Wednesday - 1pm - 4pm
- Thursday - 9.30am - 1pm
- Friday - 9.30am - 1pm
Please note our Information Assistants are volunteers and these times maybe subject to change at short notice.
If you need an appointment to discuss issues in greater detail we offer appointments throughout the week.
You can also contact us on the telephone on 01226 776825 or email firstname.lastname@example.org