You can email us at for advice or information now.Advice accreditation

Through our Advice and Information service we can help anyone aged over 50 and their carers with a range of issues, including:

  • Benefits
  • Pensions & other money issues
  • Debt
  • Housing
  • Care, health & support
  • Consumer issues
  • Information about other services
  • Form filling
  • Letter writing
  • Negotiating with third parties

There are also free factsheets available for download.  You can access these by visiting Age UK's website

If you've got a question or you'd like information about an issue please use the 'contact us' form above.

Last year we dealt with 7318 enquiries and helped older people in the local area access £1,702,912 in unclaimed benefits. We can also help you!
We also offer support with issues that need digital skills such as searching for the best deals, housing applications, setting up an email account etc. If we can help you with this then please get in touch.

Case study

Mr Ford's mother has developed dementia and is finding it very difficult to manage living on her own. Mr Ford has been caring for her when he is not at work but has found this increasingly hard.
Our advisor was able to go through all the options available for help and care with Mr Ford and his mother, and help them make an informed choice as to what the next step would be.

Outreach service

We offer a home visiting service for older people who are unable to come into our offices, providing advice and information in their own homes.

During the last year we have dealt with 1665 enquiries from people.

If you think we can help you, no matter how small the issue is, please contact our Blackburn or Darwen office or fill in the contact us form below.advice 

Money Advice service

We also offer free, independent information sessions on a range of financial issues through the Money Advice Service.

Find advice on issues such as:

  • Pensions and retirement planning
  • Borrowing and credit
  • Budgeting
  • Tax
  • Savings and investments

Last year this service helped over 500 people to plan their finances.  Please contact our Blackburn office using the details below to access this service.

National Money Advice Service website